MSE News: Ryanair ordered to pay costs after ash cloud

Louisdf

diggingahole wrote: »

Ryanair... what an airline. We all know how they work, and like they say you get what you pay for.
My problem with this airline is that even their own crews get turned over by poor contracts and poor training of crew. Gone are the days of lovely irish boys and girls in the cabin, now it's eastern earopean crews who often can't speak english very well, super fast turn round time to maximise profit but often putting safety second.
How do I know this? Dispatched them for 14 years from Gatwick Airport, watched as greed and profit took over.

That's why its called a budget operation. Planes sitting on the ground don't make money. Besides, Ryanair doesn't need to spend an hour on the ground as it uses smaller airports compared to BA using Heathrow where there are constant delays and luggage theft.

Louisdf

glentoran99 wrote: »

No you would get a taxi, or bus, or train etc, etc, what other option is there to get you when your plane you have paid for isnt available?

Take a train/coach.:eek:

Louisdf

Mark2spark wrote: »

Maybe if, by purchasing the car, you had entered into a commercial contract for the supply of a service with the car manufacturer, you would sue them.
But Social, Domestic and Pleasure usage is a different thing.

But you don't do you...

panasonic1977

Louisdf wrote: »

No it isn't fair, travel insurance should be used to cover such eventualities. If your car broke down, and you were late for work and had wages docked would you sue your car manufacturer?

Ryan air are making millions from this law, please do not feel sorry for them. Add it up, 2€ a passenger per flight = a lot extra cash and then they fight tooth and nail not to pay anyone out. Disgraceful way to run a business IMO.

tamiami

They say what goes around comes around. Maybe O'Leary will finally get his just desserts. He has treated his passengers and staff like s**t for years now, whilst bragging about how many millions he makes. Charging £60 for not printing your boarding card - ridiculous - claiming £200 for delayed flight - ridiculous or Karma?!!

lazyjack

HelenaHandcart wrote: »

It's nothing to do with fairness. The law was in place when Ryanair set its fares. It's the same as charging someone £60 for a boarding pass because they forgot to print it beforehand.

That's exactly the point, the rules are in place and Ryanair have to play by the rules, like any other EU airline.

As you say, Ryanair don't seem to mind when they charge £60 to print a boarding card for someone, it's the customer's fault because they agreed to Ryanair's T&C.

I don't really think the rule was designed to cover instances like the ash cloud and I don't completely agree with it but they are the rules in place.........

Louisdf

if you thought the compensation vultures couldn't stoop any lower:
http://www.bbc.co.uk/news/business-10697334

Claiming for lobster! It was probably an overpaid executive who retired at 55. How selfish.

Louisdf

tamiami wrote: »

They say what goes around comes around. Maybe O'Leary will finally get his just desserts. He has treated his passengers and staff like s**t for years now, whilst bragging about how many millions he makes. Charging £60 for not printing your boarding card - ridiculous - claiming £200 for delayed flight - ridiculous or Karma?!!

I must have took 30 Ryanair flights in the last 3 years. Like 99% of other passengers I have NEVER paid for a boarding card. Its worth being organised and printing a boarding card in advance to make considerable savings.

Louisdf

tamiami wrote: »

They say what goes around comes around. Maybe O'Leary will finally get his just desserts. He has treated his passengers and staff like s**t for years now, whilst bragging about how many millions he makes. Charging £60 for not printing your boarding card - ridiculous - claiming £200 for delayed flight - ridiculous or Karma?!!

And many of the fraudsters making claims will get their karma too-someone will slip on their pavement and claim thousands of pounds in 'emotional trauma.' When their finances are ruined, and they end up declaring bankruptcy let's see how they like it!

tamiami

Are you called Louise O'Leary by any chance!!