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  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    Yes so we should refrain from forming opinions based on information presented to us in case its all an elaborate plan by someone to damage the business even though its (extremely imo) probable that its not?

    If you answer yes to that question, I'm surprised you form any opinions at all, given that theres always going to be that chance in any situation.

    No but you can give a reasoned opinion based on the evidence without moving into personal insults of the woman.
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • goater78 wrote: »
    there is really no point continuing the discussion!

    Indeed. Please stop.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    Indeed. Please stop.

    Cheap gag. They're always the best :)
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    goater78 wrote: »
    I amended that post as soon as she requested it. It's not my fault the OP quoted it and didn't amend that one. I have no power to change her posts!

    Can I refer you to post #9
  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    MamaMoo wrote: »
    Can I refer you to post #9

    Good times. I missed that one. I only did the other one :rotfl:
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • System
    System Posts: 178,374 Community Admin
    10,000 Posts Photogenic Name Dropper
    MamaMoo wrote: »
    Can I refer you to post #9

    And you've not edited post 10!
    This is a system account and does not represent a real person. To contact the Forum Team email forumteam@moneysavingexpert.com
  • goater78 wrote: »
    Will it harm your case if this goes to court that you've published word for word the correspondence between you and this woman?

    It seems a bit dodgy. Especially now the business has been named.

    You've got the woman's extra product for free and now you appear to want to destroy her business.

    Seems a bit harsh.
    I wouldn't have thought it would harm my case in court as from what i gather its a case of me defending my position regarding the sale of the vetbed. I have asked whether or not there would be a problem with me discussing the issue on a consumer rights forum and I have been told that I have every right to seek advice.

    I don't want to go into detail yet but it appears that the woman may not be at any loss regarding the error yet she has still invoiced me and demanded the money. I have no intention of destroying her business though I cannot just ignore harassment. I cannot imagine that many people requiring pet bedding fleece would happen across this thread.
  • MamaMoo_2
    MamaMoo_2 Posts: 2,644 Forumite
    goater78 wrote: »
    And you've not edited post 10!

    Dunno what you're on about ;)
    Apologies, I figured the OP had PM'd anyone who had the name in a post, so wasn't aware.
  • unholyangel
    unholyangel Posts: 16,866 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    goater78 wrote: »
    No but you can give a reasoned opinion based on the evidence without moving into personal insults of the woman.

    Really and how do you do that? Different people take offense to different things. What is seen as reasonable by one may be considered insulting/offensive by another.

    I get what you mean. But realistically its impossible. And if you cater to those who are so overly sensitive, all you end up doing is antagonising otherwise reasonable people.
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • I did not know she was a sole trader or small business when I initially posted here and even now I don't think I can be blamed if she damages her business by acting like this. However, I think its important to remember that I have not got some of her product for free. She didn't make it, or stock it and she hasn't paid for it as the error was the manufacturers. I however, have paid for what I ordered and we gave her every opportunity to investigate it. We even said we would rather have the right amount of the right product than extra of the wrong product when there was a query over whether or not this material sent to me had been treated with the antibacterial product.
    Of course I am concerned at her behaviour and want to discuss it on a consumer rights thread, but she could have stopped harassing me at anytime and I would not have needed to discuss it further. If she had contacted me to say the matter had been settled with the manufacturer and she would not be contacting me further, I would have posted that here. My husband has spoken to her directly and sent a concise letter in the post and she has read the posts here, yet she is still pursuing this to try to make some money rather than worrying about customer care.
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