highview parking charge

Half_way

Leasing company replied-summary=If appeal is successful, will be able to credit admin fee charged to Dad's account.

There is nothing to appeal, this is not issued by a statory authority they need to credit the admin fee ( and any other costs) back imediatly

Stroma

He's had all this advice already, the last few posts on this thread
https://forums.moneysavingexpert.com/discussion/4105053

Half_way

Off topic, is it me or are there now three threads running with the same issue?

Stroma

Half_way wrote: »

Off topic, is it me or are there now three threads running with the same issue?

Yes there is

RBSB

Hi Folks, I am guilty of posting my questions on both this and another thread, I can see it's an issue when you're generous enough to advise and comment once is enough.
I had difficulty initially in navigating the site and had entered 'highview' and not realised the amount of threads it would generate. When I couldn't find my initial post and saw other comments on the issue, I tagged onto it.
Ok-From today I PROMISE only to be on this thread -highview parking charge.
I really appreciate all the inputs so far and I hope no-one on the other thread has answered and thinks I've ignored them.
I'm going to reply to the Leasing company with the benefit of your suggestions above,

Ta

RBSB

Coupon-mad suggests on the other thread to mention info from BVRLA but I wondered if stating that this is not a fine but a speculative invoice would contradict info on BVRLA site re dealing with fines incurred by the hirer?

RBSB

This is for the leasing company:

I am now in receipt of your letter dated 29th January 2013 regarding your administration charge applied to my Father's account with you relative to a 'speculative invoice' received from a private Parking company, Highview parking.

''With respect, the statement 'On a final note, we treat parking issued notices with the same integrity as fines issued by councils' is naive at best and not very credible. It follows, then, that Lex Autolease would therefore take seriously ANY letter on headed notepaper from ANY firm which mentioned any local car park and one of their cars...clearly this is not the best policy when the BVRLA already gives very straightforward advice.''
No administration charge is, therefore applicable, Lex Autolease cannot arbitrarily decide to treat Private Parking companies' invoices in the same manner as fines or council penalty notices. This is not outlined in your terms and conditions at 8.;
· 8. STATUTORY REQUIREMENTS States;

(b) 'You will pay to us any charges penalties or fines under the Road Traffic Act 1974 or any similar Act for which a Summons (or that which supersedes it) may be made against the Vehicle or us in respect of a fixed penalty notice or an excess charge or any other breach of the Law arising out of use of the Vehicle during the Term. In the event we are required for whatever reason to pay such charges fines or penalties then you shall on demand reimburse us for all such amounts together with a reasonable administration charge which we will tell you from time to time.
The ticket to which you refer was not issued under any legislation or law whatsoever. Nor is it a fixed penalty notice/ excess charge, nor a fine.

So that clause does not apply to private invoices and hence the only breach of the terms of the lease agreement, is yours and I expect a full refund to be credited to my Father's account in respect of the admin. Fee levied. It is unreasonable and outwith the terms and conditions agreed to by him and you my Father a full refund.

As well as going against your t&cs, this is also going against the industry guidelines from the BVRLA.

Any comments on the content??

MEANWHILE, the manager at PC World has not replied and the response from Highview is 'The notice was issued correctly and legally according to British Parking Association guidelines.
Given that the signage is displayed in compliance with all relevant laws and regulations, the fact that you were unaware of this is not considered a mitigating circumstance for appeal. There would be no requirement for parking meters on this site, as it is not a fee paying car park, but one with a set time limit.
We will accept the reduced charge of £50.00 if received by us within 14 days of the date of this email, after which we will require the full amount of £75.00'

Half_way

l. There would be no requirement for parking meters on this site, as it is not a fee paying car park, but one with a set time limit.

If thats the case then what exactly is the fee?

Coupon-mad

You need to lose the speech marks around the sentence I suggested (at the beginning). But good for you for not letting this lie - this is not the first time Lex Autolease have received a letter like that. Have seen other threads about them doing this, thinking people don't know the difference between a fake fine and a real one, just because Lex don't know or care.

RBSB

Thanks Coupon-mad, just there to identify it among the rest, will remove before sending. You don't think there's any issue with referring to BVRLA info for dealing with fines and passing on to a hirer when I am saying this is NOT a fine?

Half_way, the fee seems to be for over-staying their time limit. The car park does have large bright signs in place now but didn't (or I didn't see them) on 20th December.