Flight delay and cancellation compensation, Ryanair ONLY 11 January 2013 at 11:57AM edited 13 October 2017 at 1:22PM in Flight delay compensation 3.9K replies 632.6K views

Fletchasketch

CobyBenson wrote: »

Dawson is currently listed for 12th May 2014 (at the Court of Appeal, not the High Court).

Brilliant, thanks.

clunky1965

Huzar could result in a long drawn out case, but i will be claiming using Wallentin and the Sturgean case. I will be using the ESP route and will be taking the papers to my local County court. Hopefully the judge will
see that Wallentin has been used successfully before.
Basically we suffered a six hour delay a couple of months before, we had already boarded and were just about to have the safety demo when ground crew boarded and pointed something out. We were taken off the plane and sat in the terminal for six hours. The departure board was showing "tech delay" all that time. So this is the arguement i will use.
Ryanair sent a text which i received when we landed saying we were not entitled to money compensation, which was charming as we hadnt even claimed anything. Anyway i claimed sending them a letter. All i got back was an email saying they would refund money for food and drink. Nothing said about the money claim.

JPears

clunky1965 wrote: »

Huzar could result in a long drawn out case, but i will be claiming using Wallentin and the Sturgean case. I will be using the ESP route and will be taking the papers to my local County court. Hopefully the judge will
see that Wallentin has been used successfully before.
Basically we suffered a six hour delay a couple of months before, we had already boarded and were just about to have the safety demo when ground crew boarded and pointed something out. We were taken off the plane and sat in the terminal for six hours. The departure board was showing "tech delay" all that time. So this is the arguement i will use.
Ryanair sent a text which i received when we landed saying we were not entitled to money compensation, which was charming as we hadnt even claimed anything. Anyway i claimed sending them a letter. All i got back was an email saying they would refund money for food and drink. Nothing said about the money claim.

yet bizarrely you pay RA a Reg261/2004 fee as many of the non optional add-ons Mr O'Leary want you to pay.

clunky1965

JPears wrote: »

yet bizarrely you pay RA a Reg261/2004 fee as many of the non optional add-ons Mr O'Leary want you to pay.

Would be interesting to know the profit and loss from this little add on. What really wound me up was the text you get as you walking through arrivals, you can read it as "we know your flight is delayed and you got a case under 261/2004 but dont even think about claiming." Talk about prejudging before you even present your arguement. And that is just the begining. Its very shoddy customer relations

JPears

clunky1965 wrote: »

Would be interesting to know the profit and loss from this little add on. What really wound me up was the text you get as you walking through arrivals, you can read it as "we know your flight is delayed and you got a case under 261/2004 but dont even think about claiming." Talk about prejudging before you even present your arguement. And that is just the begining. Its very shoddy customer relations

What loss?;) AFAIK Ryanair have paid very few compensation claims out - yet.

Dr_Watson

Dr_Watson wrote: »

Ahh, good question....RA have applied for permission to appeal.
Nothing extraordinary there, RA play the long game as I have said before and I was expecting an appeal application.
To date no decision has been made on whether an appeal will be granted.....but i'll let you all know ...including you guys at Ryanair HQ.;)

Letter through the post today from the courts reads like this:-
1. Permission to file an appeal out of time is granted.
2. The application to transfer this appeal to Leeds is refused.
3. Permission to appeal is refused.
4. The application for a stay of execution is refused.

So over to you Ryanair
You know who I am and I promised I'd let you know..
Now that vacancy I mentioned earlier...and my unfinished work here...

Vauban

It's not hard now for Ryanair to work out what they need to do. Indeed, one might even argue that it is elementary, Dr. Watson ...

JPears

Dr_Watson wrote: »

Letter through the post today from the courts reads like this:-
1. Permission to file an appeal out of time is granted.
2. The application to transfer this appeal to Leeds is refused.
3. Permission to appeal is refused.
4. The application for a stay of execution is refused.

So over to you Ryanair
You know who I am and I promised I'd let you know..
Now that vacancy I mentioned earlier...and my unfinished work here...

Send in the sheriff....;)

Dr_Watson

JPears wrote: »

Send in the sheriff....;)

Ah JP, That'll be:-

John Fitzpatrick
Dublin County Sheriff
Unit 17
Tolka Valley Business Park
Ballyboggan Road
Finglas
Dublin 11

Ph: 01 8603077

e-mail: [EMAIL="siobhan@dublincountysheriff.com"][email protected][/EMAIL]


John has been 'on hold' since the beginning of November when the appeal application was received.....

Top of the morning to you all at Ryanair HQ ....Over to you...;)

JPears

The thought of RA having to break in to the coffers of the 261/2004 add on fee must be making them sweat. Mr O'Leary will probably make an inappropriate tweet....