Flight delay and cancellation compensation, Ryanair ONLY

etiene

111KAB wrote: »

etiene - looks ok to me however I would deal with the lack of welfare as a separate issue as it only 'clouds' a compensation claim and indeed Ryanair have been known to disregard the bigger picture (ie €250 x 2) and just provide a cheque for the drinks/food you had to purchase.


You may wish to also consider issuing as a NBA (read Vauban's Guide) otherwise you could be playing letter tennis for ages.

111KAB, fair point - thanks. By NBA, do you mean just including a time limit before escalation?

Cheers,
e

111KAB

Yes read Vauban's Guide - 14 days is the norm.

etiene

111KAB wrote: »

Yes read Vauban's Guide - 14 days is the norm.

Thanks - I have, but wasn't sure if the NBA was just that clause or referred to the entire message.

Justice13075

Do we know yet if Ryanair has been granted permission to appeal the Jet2 v Allen case?

Dr_Watson

Justice13075 wrote: »

Do we know yet if Ryanair has been granted permission to appeal the Jet2 v Allen case?

Ok,
Apologies for not too many posts from me recently, I've been preparing for a little bit of upcoming business.
Plenty been posted on here recently about RA's loss in court regarding their two year timescale T's & C's which has been debated enough.
Now, for those wanting clarification on KLM V VDL and the attributed Barnes case (or Jet2 v Allen case) as it was heard with.

These cases are linked to KLM V VDL, the airlines sought to hold cases where a tech fault element (of extraordinary circumstance) was being used by the airlines to claim that compensation should not be paid under the regulation.
KLM V VDL is a case brought before the European courts that argues that a tech fault could be an extraordinary circumstance so possibly the Huzar ruling here in the UK went too far and, that possibly parts of the judgment in Wallentin were not clear enough.
Huzar is the precedent here in the UK, Wallentin in the EU but the airlines are desperately hoping that a judgment in their favour in KLM V VDL could scupper these.

The airlines have argued that new cases should be held ( with a tech fault element) until the outcome of KLM V VDL transpires, the attributed cases being the combined Allen/ Barnes case here in the UK.
When judgment was made whether these cases should be stayed pending the outcome of KLM V VDL, here in the UK the airlines lost. This should then have lifted all stays on pending cases. Our friends at RA were the only airline to appeal this.
Originally this appeal was refused but....a further application for appeal was granted.
When this appeal was due to be heard it was....adjourned for up to six months.
So yes RA's appeal is granted, still to be heard (AFAIK).
In the meantime the preliminary hearing in KLM V VDL should be known later this month....this could put it all to bed....
To all of you with new or pending/stayed cases,
Good luck and keep going.

Justice13075

I probably didn't explain myself. I was referring to the 2 year payout limit which they lost in court a couple of weeks ago? Have they been granted leave to appeal that decision.

nobbyogden

Ryanair Flight FR9185

East Midlands - Alicante - 10/08/15 - 4 hours late approx.

After following the excellent guide on here I sent an initial letter to request compensation for my family of five. An email arrived today confirming that it was a technical fault and agreeing to a payment of £1477 if I could provide appropriate bank details.

Happy to forward anyone my letter if needed. Fingers crossed they don't change their minds for whatever reason.

teamgb

Received a cheque today for £566 from Ryanair.:beer:


Flight FR9185 EMA to ALC on June 8th 2015 delayed by over 3hours. Ryanair informed us at the airport it was due to the air controller strike in Spain.

We then received a text message and an email informing us it was due to extraordinary circumstances and that we would be unable to make a claim.

When I checked the internet I found that our flight was the only one to be effected by over 3hours. I sent a claim for E800 using information from MSE and got back a reply saying the delay was a technical fault with the aircraft, outside their control and no monetary compensation was due.

I then sent the details of my claim to the CAA again using information from MSE. After several weeks the CAA sent a reply saying that Ryanair had now accepted my claim.

ffiscool

well done.. wish my delay had been in the UK.. the CAA equivalent in Portugal, ignored me. mine is now with a NWNF solr

ffiscool

great advert on TV.. NOT - Ryanair saying they have many less complaints than others... yeah right