Flight delay and cancellation compensation, Tui/Thomson ONLY

joker5

my flight was with first choice and the delay was in sri lanka coming back to gatwick can i claim

Vauban

joker5 wrote: »

my flight was with first choice and the delay was in sri lanka coming back to gatwick can i claim

Only if you embrace punctuation!

Of course you can claim, but you can't expect anyone to offer a view on the likihood of success on such thin info. When was the flight? Why were you delayed?

FAQs are a good place to start.

mizzlipzz

hi new on here, I sent first letter claiming compen nd received letter back within the 14 days, stating there at bizzy time nd to wait 28days for a full response off them, is this good? Or should I not give them 28 days, after reading all comments seems nobody apart from 1 has been successful with there claim

mboo29

Small claim now lodged this morning - let's see what bs they come back with.

spaceaarvark

mizzlipzz wrote: »

hi new on here, I sent first letter claiming compen nd received letter back within the 14 days, stating there at bizzy time nd to wait 28days for a full response off them, is this good? Or should I not give them 28 days, after reading all comments seems nobody apart from 1 has been successful with there claim

If you are going to see this through completely you will find that it is not a quick business; at least the 28 days they quoted you is less than the 56 days they were quoting earlier this year!

Expect the following:
They will reply, probably in less than 28 days, rejecting your claim.
You then send an NBA, giving them 14 days to reply.
They will reply, probably in less than 14 days, stating that they are confident that you have no case.
You then start a legal claim, which will take several weeks/months to come to fruition.

By the way, good to see that you edited your original post to correct the spelling!

mizzlipzz

Thanks for the reply.. Yeh after reading everyones experience with them in expecting them to refuse my claim, does anyone know what they actually do accept as a valid claim? Seems that no matter the reason/fault/etc for the delays there saying there not valid? They need to accept some fault surely seems its everybodys fault but there's? X

spaceaarvark

mizzlipzz wrote: »

Thanks for the reply.. Yeh after reading everyones experience with them in expecting them to refuse my claim, does anyone know what they actually do accept as a valid claim? Seems that no matter the reason/fault/etc for the delays there saying there not valid? They need to accept some fault surely seems its everybodys fault but there's? X

You are correct in that Thomson are currently taking the stance that no claims are valid; either you have gone past their (incorrect) 2 year limit or the delay was down to "exceptional circumstances".
We can assume that the reason for this is simply that a certain proportion of those who get knocked back once/twice/three times are going to decide that it is not worth the bother of carrying on and will just drop their claims. Investors in the business may approve of this approach in that it reduces Thomson's outgoings.
I am sure that anyone reading this thread in six months time will be seeing many more success stories.
If you are wondering whether it is worth continuing with your claim you could put the details here and see what the general opinion is, but you will have to be prepared for a long haul.

mizzlipzz

spaceaarvark wrote: »

If you are going to see this through completely you will find that it is not a quick business; at least the 28 days they quoted you is less than the 56 days they were quoting earlier this year!

Expect the following:
They will reply, probably in less than 28 days, rejecting your claim.
You then send an NBA, giving them 14 days to reply.
They will reply, probably in less than 14 days, stating that they are confident that you have no case.
You then start a legal claim, which will take several weeks/months to come to fruition.

By the way, good to see that you edited your original post to correct the spelling!

thanks again for your reply, the reason for my 7 hour delay was the vibration sensor was broke, we were told the part was coming from Heathrow to Newcastle in a taxi,can you tell me if this would be a valid claim please x

mizzlipzz

mizzlipzz wrote: »

thanks again for your reply, the reason for my 7 hour delay was the vibration sensor was broke, we were told the part was coming from Heathrow to Newcastle in a taxi,can you tell me if this would be a valid claim please x

am just wondering if it be easier to get no win no fee to deal with my claim am no good with all this legal stuff lol 75% is better than 0% a suppose x

Vauban

mizzlipzz wrote: »

am just wondering if it be easier to get no win no fee to deal with my claim am no good with all this legal stuff lol 75% is better than 0% a suppose x

It would definitely be easier, yes.