Flight delay and cancellation compensation, Tui/Thomson ONLY

Fififlower14

I went through Resolve and then CEDR.
I have been awarded €1600, as there were 4 of us. However, I am still awaiting payment!!
I have contacted Thomson and they will chase their legal team...
The flight was delayed as they had to fly a member of staff into Iceland to take the place of the sick member of the flight crew.
This IS within their control as they should have staff on standby. A school doesn't shut because a teacher is sick!!

You need patience but hopefully you should get what is owed to you.

Justice13075

swecri wrote: »

I was delayed on a Lanzarote to Bristol flight on 25/11/2012 and I need to get the details and flight number to be able to write a letter to the airline (Thomson). How do I do this free of charge?
flightstats.com won't let me do it for free?

Thanks in advance!

There was 1 Thomson flight that day to Bristol TOM6751 EuClaim state you are due €600 per passenger. If you live in Scotland you need to deal with this right away you only have 5 years, 6 years in England & Wales. Good Luck

Justice13075

I have answered this on the Thomson thread

Caz3121

Justice13075 wrote: »

There was 1 Thomson flight that day to Bristol TOM6751 EuClaim state you are due €600 per passenger.

I believe this should be €400 per passenger

Justice13075

Your right I was looking at two threads the other one was €600 and it must have just stuck in my mind.:beer:

Freshwell

I've tried emailing Thomson and they haven't replied so I'm going to send an MBA. As I've already been to adjudication and won, can I still use the wording on the Vauban's guide sample letter or should I use my own? Any one have any ideas? Thank you in advance.

legal_magpie

I'd keep it very short along the lines that if you don't comply with the decision of the Adjudicator by (say) 7 days, I will commence proceedings. And (on the basis that one should never make a threat that one is not prepared to carry out), if they don't comply, sue them. No more messing.

Freshwell

Thanks for that, yes I will sue them if they don't pay up!!!

Jayb9998

Hi can anyone help I've sent N.B.A to thomson a few days ago I'm not expecting them to respond WHEN I FILL IN THE MCOL I'm claiming for me my wife and three kids will I put everyone's name as the claimant ie any help on how to fill form in when it's a family or do i have to do separate claims for each passenger thanks:beer:

Vauban

Jayb9998 wrote: »

Hi can anyone help I've sent N.B.A to thomson a few days ago I'm not expecting them to respond WHEN I FILL IN THE MCOL I'm claiming for me my wife and three kids will I put everyone's name as the claimant ie any help on how to fill form in when it's a family or do i have to do separate claims for each passenger thanks:beer:

Worth you having a read my guide before starting legal action. It explains that you can't do MCOL for multiple claimants. But there will be some other stuff of use too - even if I say so myself!