Flight delay and cancellation compensation, Tui/Thomson ONLY

JPears

Babydust35 wrote: »

Well i proposed my compromise with thomson today - 4% interest and the answer was a big fat no - didn't even get to the flowers part ;-) She told me that i'm entitled to take it to court if I wish .... oh what to do?! I have till the 5th to change my mind and accept the offer ...

I'd accept, brinkmanship should take a back seat here. But don't agree terms until the last possible minute, keep them sweating...

lorbab

i have sent a letter to Thompson a month ago, got it off Martin Lewis site and filled in the necessary information. I have received no reply what do i do next can anyone advise?

Thanks in advance
Lorbab

A_Flock_Of_Sheep

How much will it cost Thomson to appeal Mr. Dawson's case? And does Mr. Dawson have to foot the bill for Thomson CHOOSING to appeal?

Thomson's toys are well and truly out of the pram on this. Ha ha.

Lousy rotten excuse of a firm with a pathetic customer legal team.

A_Flock_Of_Sheep

How many claims have Thomson actually paid willingly? Where you claim and the a few weeks later get a cheque? It seems wit them its either two years too late, extraordinary circumstances and prove you flew on the plane.

I have yet to see an easy claim that hasn't involved legal action.

jimcbob

Bonters wrote: »

I think that the Thomson pending appeal against the ruling on the 2 year issue is bad news for everyone over the '2 year limit'. They will surely apply to every Judge to stay the proceedings pending the outcome of the appeal? I would if I were them :-(

I don't have any direct knowledge, but I would be somewhat surprised if Thomson did appeal to the Court of Appeal. They must know they will lose, and a Court of Appeal judgment will provide a binding precedent that will (a) prevent them running the point in further county court cases and (b) invite CAA action :rotfl: if they seek to continue to deny compensation on the grounds of the 2 year rule alone. I would have thought they would be much better off letting this one go, and they can keep running the point in the hope of scaring a good number of people into giving up/settling.

I can't find the Dawson case yet on a Court of Appeal search, so it doesn't look like they've filed a Notice yet.

bazaar_2

kevinyork wrote: »

Had a copy of Thomsons defence through the post. Previously Thomson relied wholly on the two year rule. Now they are reliant on the two year rule plus we have to prove we were on the flight and they say that the outbound flight coming to pick us up suffered an EC due to a fault with its slide delaying that flight from leaving Manchester. They never mentioned any doubt as to us being on the flight nor any technical issue in their previous letters before we lodged the claim, only in their defence papers.

The ultimate delay to our arrival back in Manchester was 5 1/2 hours. Shouldnt they have been expected to have got a replacement aircraft for the previous flight in less time than this?

Having looked through as much of this thread as is reasonably possible, should I go with a CPR 18 to request them to provide more info on the technical fault, when it was discovered, repair times, servicing etc but also to ask for confirmiation that we were on the flight?

We dont have boarding cards but we do have booking confirmations with the cruise line who packaged the flight with the cruise which shows the flight numbers and times etc. We also have copies of our cruise loyalty record showing the points earned after we had travelled on that cruise.

Also, if I do go ahead with the CPR 18, do I return the allocation questionairre as normal or hold fire?

read up on the cpr 18, then ask your questions, you really need to know what you are about to do, you also need to be prepared to apply to court if they fail in their response. dont worry about boarding cards, youll ask for the manifest from the flight and accept a redacted version as long as it shows the passengers names that match yours.
Now, if theyve been telling you little porkies about the true details or excuse for the delay, youll then ask for full details of the plane in question, plus a statement of truth from the airline ( not their in house legal reps)

matt2baker

lorbab wrote: »

i have sent a letter to Thompson a month ago, got it off Martin Lewis site and filled in the necessary information. I have received no reply what do i do next can anyone advise?

Thanks in advance
Lorbab:)

THIS IS the Martin Lewis site....................?? (see his happy face at the top of the page)

Read the thread from page one, or anywhere in between page one and this one, and you'll find there are plenty of answers to help you! You'll need to read what is best appropriate and relevant to you though.

MDAH

Hi I hope you have better luck than I ahve with thompson me and my husband where delayed 29 hours in 2010 and I ahve treis to claim likeMarin lewis said.

I have rec;d a lettter from thompson telling me i cannot claim as it been more than 2 years i am bit confused i thought you could claim from 2007.

I say good luck to you

MDAH

MDAH wrote: »

Hi I hope you have better luck than I had with thompson me and my husband where delayed 29 hours in 2010 and I have tried to claim like Marin lewis said.

I have rec;d a lettter from thompson telling me i cannot claim as it been more than 2 years i am bit confused i thought you could claim from 2007. I have given up

I say good luck to you

JPears

MDAH wrote: »

MDAH wrote: »

Hi I hope you have better luck than I had with thompson me and my husband where delayed 29 hours in 2010 and I have tried to claim like Marin lewis said.

I have rec;d a lettter from thompson telling me i cannot claim as it been more than 2 years i am bit confused i thought you could claim from 2007. I have given up

I say good luck to you

Hmmm... I say learn how to type....;)