Monarch delays & Compensations. Listed flights denied in O.P.

Mark2spark

Flight number please Moose

Mark2spark

Moose.
This thread will enlighten you if you read it through. Over 99% of the posters are in the same boat as you.
The tech issue Monarch are quoting is not an extraordinary circumstance.
Read the FAQ's sticky.
You now need to write them a NBA (template in the FAQ's) and give them 14 days notice of court action, and then file a claim through MCOL (if you are in England).

MooseTT

Does it make any difference if my refused compensation claim response wasnt signed at all. It was just from the Monarch claims team???

MooseTT

Sorry Mark had written this before I saw your response-oops-I have put the flight number on my other thread-it was ZB979 Malaga to Birmingham 5/9/12. The TT in my signature stands for Technophobe Trace lol

111KAB

MooseTT wrote: »

Does it make any difference if my refused compensation claim response wasnt signed at all. It was just from the Monarch claims team???

No just goes to prove they couldn't care less!

Shameonthem

Mark2spark wrote: »

I don't appear to have this previous flight listed, which is a shame.

MON326 Sanford to Gatwick - 21/08/12. Reason provided by Monarch was that "this flight developed a hydraulic leak from the right hand main landing gear bay which rendered the aircraft unserviceable and unsafe to operate".

joe50

Mark2spark wrote: »

Known flights that Monarch have agreed compensation on:
ZB227 PMI - LGW 07/10/12 Payment received
ZB3566 LUTON - FIUMICINO 07/10/12 Payment received
MON6072 Gatwick - Grenoble 22/12/12 (post 734)

Flights denied for EC's
Mon3693 20/9/2011 Mombasa-Gatwick ruptured start duct in the number one engine
MON2693 Mombasa - Gatwick 09/11/10 Fuselage damage on incoming flight Knock on EC
ZB743 Malaga - Gatwick 7/10/12 - No2 C-duct engine fault and fan cowl delaminated. Replacement from Memphis.
ZB655 Malaga -Manchester 4/11/12 Nose landing gear fault
ZB743 Malaga - Gatwick 14/7/12 - Nose landing gear fault
ZB743 Malaga -Gatwick 15/07/12 Engine prob on previous flight
ZB743 Malaga - Gatwick 28/7/12 - Air bleed leak on previous flight with crew out of hours Knock on EC
ZB685 Sharm El Sheikh - Manchester 29/09/12 Wing flap hinge pin sheared off
MON1484 Gatwick-Dalaman 17/09/12 Wet lease recall & First officer called in sick
ZB248 Gatwick -Sharm El Sheik 8/4/12 Cracked windscreen needed replacing
ZB249 Sharm - Gatwick 08/04/12 Cracked windscreen
MON5028 Manchester to Zakynthos 31/05/12 Cracked windscreen
MON329, LGW - Sanford 8/05/10 Cracked windscreen
ZB7293 Dubrovnik - Gatwick 14/07/12 Cracked Windscreen
ZB737 Malaga - Gatwick on 14/07/12 Cracked windscreen
ZB264 Gatwick - Alicante 16/07/11 Cracked windscreen
ZB742 Gatwick - Malaga 07/10/12 Engine duct fault, replacement shipped from Tennessee
ZB252 Gatwick - Alicante 2/06/12 Steering and brakes tech issue on previous flight and crew out of hours so plane in Egypt overnight Knock on EC
ZB581 Faro - Manchester 3/11/12 Previous flight tech issue, divert to Dalaman
ZB959 PMI - BHX 03&04/07/12 hydraulic pipe failure
ZB3566 Luton - Rome on 3/04/12 Fuel valve fault
ZB217 Faro - Gatwick 20/08/12 Previous flight emergency floor lights Knock on EC
ZB534 Manchester - Palma 30/09/12, problem with previous flight ZB685 from Sharm El Sheikh (wing flap hinge sheared off) Knock on EC
ZB532 Manchester - Palma 09/04/11 Previous Sharm flight wing damage Knock on EC
MON2018 Gatwick - Male 19/04/09 digital engine control fault, previous flight Knock on EC
ZB3566 Luton-Rome 03/04/12.....Previous flight fuel valve fault Knock on EC
MON7909 Corfu - LGW 20/09/10 EC: faulty wiring in nose wheel
MON5953 Corfu - Gatwick 26/07/08 Previous flight split bleed duct knock on EC
MON5643 PVK - Man 26/8/12 previous flight fluid leak from aileron knock on EC
MON5765 Sharm - LGW 08/07/10 Throttle jammed, replace cable
MON303 Man - Sanford 15/6/2012 Computer replaced and headwinds on previous flight Knock on EC
ZB533 Palma - Man 07/08/12 wheel nut problem
Mon1875 Lesbos - Man 01/06/12 On board computer problem
ZB6375 Grenoble - Gatwick 01/03/09 Cargo door damage
ZB564 Man - TFS 17/08/12 Replaced no 2 battery
ZB013 Malaga - Luton 07-09-12 Fuel leak (possibly on previous ZB012 incoming flight, so Knock on EC)
ZB661 Malaga to Man 07/10/12 flight deck seat track replacement
MON305 Man - Sanford 09/06/12 Engine vibration
ZB558 Man - Bodrum on 01/10/12 Windscreen heater problem
ZB248 LGW - Sharm 14/10/12 Previous flight late, crew out of hours knock on EC
ZB677 Alicante to Manchester 29/10/12 Right side engine fault
ZB751 Dal - Gat 22/09/12 Damaged engine generator fairing
ZB535 Palma - Man 09/10/12, Fault on number 2 engine on previous flight.
ZB627 Lanzarote-Manchester. 2.2.10 Claim denied on wrong flight (post #730)
ZB897 Tenerife - Luton 26/06/12 Prev flight medical emergency (post #728)
ZB533 Palma - Man 09/04/11 Rudder fault
ZB970 Birmingham - Malaga on 22/08/12 Auxilary power fault (post #723)
ZB660 Man - Malaga 06/06/10, technical fault, power transfer unit
MON1287 Sharm el-Sheikh to Man 06/10/11 Flight instrument fault on previous flight, crew out of hours, knock on EC
ZB909 Dalaman to Birmingham 27/05/10 French ATC issue on previous flight, knock on EC
ZB737 Malaga - Gatwick 22/09/12 elevator aileron computer fault on previous flight (previous day) after takeoff, return to airport for fixing, knock on EC
ZB 1377 Venice - Manchester 14/6/12 Aircraft monitoring fault, flight merged with LGW later flight
ZB247 Sharm-LGW 27.10.12 Previous flight bird strike, nose leg tech issue with substituted aircraft
MON313 Cardiff - Sanford on 18/09/08 Engine fault
ZB252 Gatwick - Alicante on 10/10/12 rejected unofficial Strike in Algeria
MON1484 Gatwick - Dalaman 09/07/12 left wing bleed leak
MON349 Gatwick - Sanford 30/07/09 Ground Power Control Unit fault
MON326 Sanford - Gatwick 21/08/12 hydraulic leak, right hand landing gear bay
ZB519 Barcelona - Manchester Onboard computer engine monitor fault

ZB870 Luton to Palma on July 30 2011. 10 hour delay. Monarch say because of technical problems they didn't have sufficient aircraft in the fleet!

joe50

We suffered a 10 hour delay at Luton on July 30 2011 (Monarch ZB870 Luton to Palma). In October after the cour ruling, I submitted a claim. I then completed Monarch's very tatty claim form and supplied original documents - including passports. By December nothing had happened. I wrote again and they replied to say they needed to check with "third parties". Nothing happened. I contacted the CAA who forwarded on my complaint to Monarch earlier this week.
Yesterday Monarch responded to throw out our claim - said they had technical problems in their fleet and didn't have sufficient aircraft available.
Does this sound like a legally acceptable get-out?
Anyone else suffer problems on that flight - on the day we were told at the airport that Monarch had delays for several days that week because of a problem with an aircraft. Other passengers reckoned the same flight on the same day the previous year had also been delayed for 10 hours!

adams111

Success with Monarch ZB 336, Calgary to Gatwick, 5 April 2008. Had to go through the usual letters, eventual form filling once Monarch responded, then no further response from Monarch, gave them 2 months to pay in full, had to submit Small Claims Court proceedings, but this bore results within the week. Monarch will also pay the Small Claims fee. Received the full Euro 600 each. We were out of pocket by about £700 each. In short, I suspect Monarch will not pay out until they have received a summons to the Small Claims Court. Many thanks to Martin, even though he's moved on.

suelees1

Mark2spark wrote: »

Basically I'm just adding to the OP list as EC refusal letters are placed on the thread. I'm also grouping them together if I find similar faults so there's no date order to the list.
I did start adding in brackets the number of the post where the fault/EC denial was posted, which I'd done that from the off now :cool:
Also some posts have been made in other threads, which I've added to this threads OP, not many though.

Sorry if my post wasn't clear re

ZB 532 MANCHESTER TO PALMA 09.04.2011

There seem to be two different reasons:-

1 Previous Sharm flight wing damage Knock on EC (as reported on your list)

2 Rudder defect (Monarch's reason to me)

I was hoping to liaise with the poster who was given the 'wing damage' reason if you know the post

Many thanks again

Sue