Monarch delays & Compensations. Listed flights denied in O.P.

trumpylad

HI
have checked the faq's and can find nothing that mentions not having your booking reference. I know the flight number and date but I have no boarding pass or booking reference number, is this going to get my claim thrown back at the first hurdle?

Mark2spark

suelees1 wrote: »

Sorry if my post wasn't clear re

ZB 532 MANCHESTER TO PALMA 09.04.2011

There seem to be two different reasons:-

1 Previous Sharm flight wing damage Knock on EC (as reported on your list)

2 Rudder defect (Monarch's reason to me)

I was hoping to liaise with the poster who was given the 'wing damage' reason if you know the post

Many thanks again

Sue

No, your clear Sue. What I'm saying is that I'm just adding the posts to the list as they appear. The only way to find out who the poster is, is to trawl back through this thread.
Sorry I didn't add the post numbers as I was compiling the list

Mark2spark

Gringo0151 wrote: »

Flight ZB1377 Vencie - Manchester 21/06/2013

Flight delayed by 8hrs, our flight was merged with Milan flight, so we had to drop off and pick up at Milan before flying to Manchester. They have rejected our claim as the aircraft due to operate our flight was declared unserviceable due to suffering an integrated drive generator leak that rendered it unsafe to fly and the same aircraft was was due to operate from Milan to Manchester on the same day. Ironically on the way out to Venice from Manchester we had to stop off at gatwick to pick up passengers seems Monarch are definitely merging flights when only half full.

Please confirm this date as it hasn't happened yet!

Mark2spark

111KAB wrote: »

Mark, anyone have a date (08.07.12 ???) for this listed flight?

No, I remember the post, it didn't have a date, I think I asked for it and it hasn't been responded to. As it's near the bottom it should be fairly recent if you want to trawl back a few pages.

Mark2spark

urban469 wrote: »

Hi guys,

Bad news from Monarch, re: ZB 7206, LGW-MXP, 21 JUNE 2012

"Our records show that your flight was delayed due to technical problems within the fleet. An aircraft had developed a fault in the number one engine that required engineering work in order to be safe to fly. Despite Monarch's best efforts, this meant that there were insufficient aircraft available to operate your flight at the scheduled departure time. Consequently, your flight departed at the earliest opportunity on the first available aircraft.

Having considered the factual background of this incident, we are satisfied that the disruption was caused by an extraordinary circumstance..."

I've posted here about whether this letter implies that there was a fault with ANOTHER plane in their fleet (i.e. not my aircraft). And if that is the case, that doesn't count as an extraordinary circumstance.

Not even *your* aircraft? :rotfl:
NBA and court.

Mark2spark

rubybloo wrote: »

OK - I don't want to sound like a jammy cow, but Monarch have also agreed to pay compensation on my second delayed flight, MON6073 on the 29/12/12.

I was absolutely sure this would be turned down, as the plane that was supposed to take us home from Grenoble (flight MON6072) developed a fault and they had to send a new plane from Gatwick, and they seem to have turned down all claims similar to this. We were told clearly at the airport that this was the reason for the delay. Our delay was just over 4 hours.

They are being very inconsistent in their approach but as this was a charter flight full of furious-beyond-belief skiers, having subjected us to a 27 hour delay the previous week getting to Grenoble, perhaps the ski holiday companies have threatened to withdraw business etc unless they approve these claims.

A poster has received compo on the named flight, but it's recorded as being a week before yours?

Mark2spark

kpmak wrote: »

just got our claim denied letter from monarch ...flight became unserviceable after suffering a hydraulic oil leak.once the aircraft was deemed serviceable the crew exceeded their legal duty hours as a result all passengers were required to "night stop"so this is an ec ..whats my next step please

NBA (see FAQ's sticky) and then court.

Mark2spark

trumpylad wrote: »

HI
have checked the faq's and can find nothing that mentions not having your booking reference. I know the flight number and date but I have no boarding pass or booking reference number, is this going to get my claim thrown back at the first hurdle?

Go ahead with your claim based on the flight number.
See here:
http://forums.moneysavingexpert.com/showpost.php?p=59173303&postcount=4

Mark2spark

blondmark wrote: »

Being a German case, the reports are mostly in German, but there are mentions of this case in English HERE and HERE.

Thanks for that.
I see also that German courts have been ruling in the opposite way to the recent Folkharts judgement though.

Mark2spark

sharon366 wrote: »

MON4362 Manchester to Sharm El Sheikh on 23rd April 2011 Claim denied due to extraordinary circumstances.
The flight suffered a brake unit failure.
Can anyone advise us of our next step please

NBA (see FAQ's sticky) and then court.