Monarch delays & Compensations. Listed flights denied in O.P.

David_e

Shout63 wrote: »

i was warned that i could not reveal this.

And exactly what law did they invoke to "gag" you?!

Shout63

No law, just a scary this is confidential comment.

David_e

Shout63 wrote: »

No law, just a scary this is confidential comment.

Well I'm not a solicitor but I would say that has basically zero standng in law.

I'd get it posted! Name and shame!

coxie56

russetred wrote: »

I too received my rejection letter today for flight ZB5239 Luxor to Gatwick 14/07/2008.

"Our records show that due to an engine fault the aircraft scheduled to operate your flight was unserviceable and therefore unsafe to fly. In order to reduce the length of your delay and minimise the disruption, passengers on your flight were transferred to the first available aircraft from our fleet.
Having considered the factual background of this incident, we are satisfied that the disruption in your case was caused by an extraordinary circumstance that could not have reasonably been prevented by Monarch Airlines.We are, therefore, unable to accept your claim for compensation for the reasons given."

At the time Monarch crew told passengers that due to the previous week's flight developing mechanical problems and being withdrawn Monarch had made an operational decision not to charter a replacement plane. We had to wait for a greece flight to get to Gatwick then fly out to get us, result a delay of 7hours and 41 minutes.
A NBA letter I presume?

just posted my comp letter today

David_e

coxie56 wrote: »

just posted my comp letter today

Just bear in mind that the 6 year time limit (assuming it's confirmed in the Dawson case) applies to the 6 years from the delayed flight date to the day on which you make a claim to the court, so don't be tempted to get involved in correspondence tennis.

Silverfox3180

Has the result of the Huzar appeal been announced yet?

Vauban

Yes. Their Lordships ruled that the extraordinary circumstances only apply to those cases where forum posters ask questions that could be answered by just two minutes of reading the Huzar thread, or even just Google newsing it. So it seems you have no claim ... (But you may be entitled to vouchers?)

Derbyman

Hi all


Myself and my family got delayed on this flight for 13 hours 40 mins, due to "corroded outboard trailing edge flap lower surface, something that was soo bad it had to be replaced, so not minor corrosion that should have been spotted on earlier flights, I have wrote many times and they have replied with extraordinary circumstances etc., I have contacted caa uk and caa Greece who have told me to take it to court and that they have imposed penalties on them, they still refuse to pay up, . Monarch wrote to me and informed me that the CAA is not a enforcing legal body and that they cannot make Monarch pay anything. What is the point ? and how do they get away with this. ? so now I have contacted the small claims court does anybody have any helpful advice for us. Thanks

111KAB

Derbyman wrote: »

Hi all


Myself and my family got delayed on this flight for 13 hours 40 mins, due to "corroded outboard trailing edge flap lower surface, something that was soo bad it had to be replaced, so not minor corrosion that should have been spotted on earlier flights, I have wrote many times and they have replied with extraordinary circumstances etc., I have contacted caa uk and caa Greece who have told me to take it to court and that they have imposed penalties on them, they still refuse to pay up, . Monarch wrote to me and informed me that the CAA is not a enforcing legal body and that they cannot make Monarch pay anything. What is the point ? and how do they get away with this. ? so now I have contacted the small claims court does anybody have any helpful advice for us. Thanks

Yes you are on the right track. Take them to court and win your case then enjoy your compensation but do not use your money for another Monarch flight unless you enjoy taking Monarch to the cleaners. Read FAQ's on Page one and read through this entire thread at your leisure as it is probably best to wait for the Huzar appeal hearing before submitting your court claim.


Oh by the way although Monarch are known to delay most of their flights your premature claim (whilst probably being correct) may be rejected at least until late July!

Derbyman

Thanks so do you think that with me having a letter from Hellenic caa that states "our authority has imposed penalty to Monarch airlines because in your case the air carrier didn't comply with the provisions of ec 261/2004 from 07/02/14" that will suffice as all I need in court. will we have to actually turn up at court etc. ? sorry for the newbie questions.