Monarch delays & Compensations. Listed flights denied in O.P.

glentoran99

Mark2spark wrote: »

Do you mean for me to make an initial enquiry *as if* I want to proceed?

i believe so, basically just enter your flight details and see what the response comes up

cart583

i finally got a reply yesterday that my claim as been received and is being processed. it said that they will let me know when a decision has been made, a long wait now for me but at least the balls rolling

Bolly13

Mark2spark wrote: »

Do you mean for me to make an initial enquiry *as if* I want to proceed?

Yes Mark - on their front screen you can just put in flight details and it will tell you whether or not it would taken on your case. The only details they require is an active email address.
That's interesting that you Glen are listed as cancelled. I may try that one! Thanks.

LBD

suelees1 wrote: »

Individual judges coming to different conclusions - surely that should be seen as unreasonable

You may well be right Sue, but unfortunately it is down to the person in the chair on that day , how they see it and read it, there were some very odd decision in the bank charges lol by the same judges/magistrates in the same courts on different days...

Part of the problem was then that they really had no experience of this and were not fully acquainted with the law and just could not accept that the banks would play that way or use those methods...

One example the same judge gave 3 deadlines to this bank for trial bundle submissions, 3 times they failed to comply, citing " volume of claims" she then struck the defence out and awarded judgment to the claimant.

From the off and I know some do not share my view but for me have always felt the airlines are using exactly the same tactic as the banks did way back when they started being taken to court...

For me finding detailed info for a good witness statement seems to be the biggest problem area, where to start researching and such like...

I have some info and hope it will be enough....the systems is weighted against us, but hey we still need to try..:p

Mark2spark

Bolly13 wrote: »

Yes Mark - on their front screen you can just put in flight details and it will tell you whether or not it would taken on your case. The only details they require is an active email address.
That's interesting that you Glen are listed as cancelled. I may try that one! Thanks.

I must be in the wrong place. I clicked on the link and it took me to 'easyflightclaims', and a 2 page form to fill out with a lot of personal details.

My flight number is listed on the OP of this thread bolly, please feel free to input the details are a chance your arm experiment if you wish.

glentoran99

https://www.euclaim.co.uk

Mark2spark

Yes it's saying that I 'might' qualify for compensation glen.
Don't know that it reveals anything to people?

glentoran99

Mark2spark wrote: »

Yes it's saying that I 'might' qualify for compensation glen.
Don't know that it reveals anything to people?

does it say they would take it on for you, on mine it gives 3 options, I tried your details but said they didnt have details on the flight

alinella

I'm trying to locate a Monarch Flight number, i have used a wesbite some recommended but it hasn't proved friutful i think it was a combined flight when it eventually took off.
Any help appreciated!!

lancs_ms

I sent a chase up email to Monarch on the 3rd January (claim November 2012), and have just received the following response after 27 days:

Dear
Mr XXX,

Thank you for your recent claim under EU Regulation 261. We
are writing to you to maintain contact with you and explain the timetable for
providing you with a definitive response on your claim.

You may be aware
that compensation under this particular EU Regulation only covers delays and
cancellations which have not been caused by extraordinary circumstances. This
requires careful consideration by the airline around the precise reasons behind
the original delay.

Monarch want to ensure that every passenger is
provided with a substantive response to their claim and this requires quite a
lot of investigation. This includes but is not limited to obtaining
detailed information from a number of different areas of the business and, in
some circumstance, third party suppliers and the Civil Aviation Authority.
Nevertheless, our aim is to respond to you as quickly as possible.


Monarch wishes to assure you that we will deal with your claim as soon as we
have all the relevant information. We apologise for the delay and we will
revert to you once we have completed our investigations. In the meantime, thank
you for your continued patience and understanding.

Should we not have
been able to assess your claim within the next month, we will provide you with a
further update on progress.

Kind Regards
David Bulut
Monarch EU
Claims Advisor

Is this a sign that Monarch are starting to realise that they can not just ignore correspondence/emails and are turning over a new leaf?

They are committing to providing a response to the claim or an update within the next month, which is new.

My problem is that I still don't know whether they intend to provide compesation or not. I suppose if it is a choice between:

a) County Court (long delay);
b) hand over the claim to a 3rd party @ 30% of the claim (and long wait)
or
c) waiting a bit longer and getting 100% compensation

then (c) doesnt seem too bad.