Monarch delays & Compensations. Listed flights denied in O.P.

Vauban

LBD wrote: »

Looks like the Sherrif's may well be a callin lol ha haha

Well I always knew Monarch were a cowboy airline (geddit?):D

Sherratthead

Hi all

I need to read through all of this lot at some point, but the above flight from Lesbos to Manchester was delayed for 22 hours 39 minutes.

I do have a letter from Monarch confirming this delay (filled in a card on the plane to get this letter), so I'm going to look into filing a claim...

The one thing I'm wondering is : Do I need to have checked into the airport to make a claim...?

We were supposed to leave the hotel for the airport at 8.30 but the Rep came and told us we were delayed and they'd "keep us informed"...

We found out later that afternoon that we wouldn;t be flying until the followin morning, so would be staying another night at the hotel...

Can I still make a claim...?

Jayne xx

Vauban

Sherratthead wrote: »

Can I still make a claim...?

Yes, absolutely.

Sherratthead

Thanks Vauban... I'll be reading through this for tips tonight and will updats on my claim as it goes on...

Jayne xx

Sherratthead

One more thing - we were delayed for 5.5 hours going OUT for the same holiday - could I claim for that too - I'm thinking yes...

We were all loaded onto the plane and sat there for an hour and a half before they had to offload us - the plane had a 'techncal fault' and wouldn't allow them to put any fuel on. We were given a £5 voucher each for food, but could I ALSO claim compensation for this too...?

Vauban

Sherratthead wrote: »

One more thing - we were delayed for 5.5 hours going OUT for the same holiday - could I claim for that too - I'm thinking yes...

We were all loaded onto the plane and sat there for an hour and a half before they had to offload us - the plane had a 'techncal fault' and wouldn't allow them to put any fuel on. We were given a £5 voucher each for food, but could I ALSO claim compensation for this too...?

Yes - make sure you read all the FAQ links on page one.

LBD

Centipede100 wrote: »

FAQ's

All blue words are links to relevant posts.

WARNING
Please read these FAQ's and guidance, together with the MSE article in order to discover useful information before you ask a question!

What to do next after reading the FAQ's.

Airline bust= no claim
The claim is against the airline, not the travel agent, not the package holiday company, not the administrator, nor anyone else. AIRLINE ONLY. If the airline is bust, you have no-one to claim against. It doesn't matter if the package tour operator is still in business and the airline is not. No airline = no claim.

Anything from 17th Feb 2005 -you can claim but if the airline says no - you can't take them to court.... but check out the corrections to the (inaccurate) MSE article:

MSE article corrected

Flight Stats Check your delay length time (you may have to register)

'Which!' draft letter to set the ball rolling Start off your claim
Alternatively:

CAA Template letter Standard claim letter to initiate a claim

After denial of your claim, issue 14 days notice of Court Action:

Centipede100 Template letter This is the 'Notice Before Action' letter (NBA or LBA)

Explanation of the legal process of NBA, 14 days notice before court claim.

Small claims time limitIts 6 years in England & Wales, 5 years in Scotland
European court press release on time limits to claim It's the time limit in each member state, which 6 years in England & Wales.

MCOL : Link to the Court Forms (for England & Wales)
How to claim in Scotland - Link to guide to Scottish procedure to small claims
Scottish Court Fees

Package holiday flights ARE covered.


Regulation261\2004
CAA Denied boarding
Right to Care
CAA contact details

Technical fault with plane is NOT "extra ordinary circumstances" so you CAN claim
Extraordinary circumstances + Extra ordinary Circumstances
Technical issues
More Technical issues with background
EC's explained yet again

Thomas Cook address, phone number, and email address
Thomas cook incident Oct 26 2012

Thomson address
Emirates Airlines address

KLM Claim form
Ryanair address
Ryanair Irish appeal explained
How to combat Ryanair using the English Court System
BA Address
BA complaint web-site

BA forum explaining the regulation in plain english *ESSENTIAL READING*

Jet airways address

Compensation per person + Monarch email
Monarch Claim form

European small claims court forms How to issue a court claim against a foreign airline with no UK address

Airline claims 2 years maximum to claim The England & Wales time limit is 6 years, - that's the Law - Scotland 5 years (see link above for Scotland)

'More' Judgement on 22nd NOV confirms the limit is whatever applies in the Country - 6 years England & Wales, 5 years Scotland

Wallentin-Hermann judgement The concept of extraordinary circumstances explained in legal terms

Original Sturgeon judgment giving rise to delay compensation:

Legal challenge to Sturgeon judgment - The ECJ Grand Chamber ruling on the 23 October 2012

Folkerts v Air France case C-11/11 Missed connection due to delay on first flight still qualifies for compensation if arrival is later than 3 hours

Eglitis & Ratnieks case C-294/10 Airline should organise its resources in good time to be able to ensure the operation of the flight after Extraordinary Circumstances have ended (so called knock on effects) http://curia.europa.eu/juris/document/document.jsf?text=261%252F2004&docid=82052&pageIndex=0&doclang=en&mode=req&dir=&occ=first&part=1&cid=477772#ctx1

here you go.... it is right at the front and on several other pages, but if it keeps being put up every couple, all the newbies willget to see it...........

everythign you need is in here, and ifnot just shout....:j

friendofbillw2

Vauban wrote: »

Well I always knew Monarch were a cowboy airline (geddit?):D

Door's wide open for the second 'klint' joke in 24 hours...

klint

friendofbillw2 wrote: »

Question is, do they feel lucky?

:rotfl:Well? Do you, [STRIKE]punk[/STRIKE]Monarch? :rotfl:

LBD

maybe not so after the bailiffs visit them ha ha ha