Ask Atos Healthcare disability assessment questions

sicknotethefirst

Those who support claimants are vile propaganda, lies and serve no purpose.

Isn't this what you meant to write Fridge :mad:

mazza111

Fridge3 wrote: »

So a minority. Another review later, the alarmists will still propagate the usual claims it's not independent, MP's are in it together etc etc.

Those are the facts, along with the stats as posted. Claiming they aren't just because you say so and because the numbers don't fit your agenda just isn't credible.

It's always a minority when back benchers are asking for a debate.... It's once the actual debate starts that the fun will begin, although most of the MPs if not all of them gave very good reasons for having brought this to the attention of the house.

sicknotethefirst

JS477 wrote: »

But who else is low enough to do the DWPs dirty work and throw sick and disabled people off their benefits!

People like Fridge :mad:

FTW

Atos_Healthcare_company_representative wrote: »

Hi HB58,

Yes, Atos Healthcare conducts training, but although we might deliver training that does not mean that we are the owners of the design or training materials. DWP are the owners, which is why requests for information about the training need to be made to them.

What for? It's not as if any medical expertise is needed to carry out WCAs - a typist could do the same job, and probably do it better.

Not that I should be giving Atoss ideas.

FTW

Atos_Healthcare_company_representative wrote: »

Sorry HB58, I didn’t think that was what was being asked.

It’s not within the remit of this thread, which is to help people through the process, but you can find the information in a recent blog article that we did. I don’t think I am allowed to link directly to it though.

If you can't answer questions, then there's really not much point in you being here.

FTW

Muttleythefrog wrote: »

ATOS HCP lied about me...

And a lot of others.

Muttleythefrog wrote: »

it's the only logical conclusion to be drawn from the facts given... and details supplied to you numerous times in my time on this site. But I've always got the result I wanted. I'm in the middle of my second reassessment (hence in part my large absences from here) and they've just closed their file indicating they've advised again that I pass the WCA... just waiting to get copy of the ESA85A to see what nonsense is on it this time.

And if it comes from Atoss, expect a good deal of nonsense being on it.

Muttleythefrog wrote: »

So if there was anyone around here who should be applauding ATOS HC... it should be me.

Fridge3 has to - he's being paid to do so.

Muttleythefrog wrote: »

So your 'they are all bitter because they are found more capable than they think they are' nonsense simply doesn't apply to people like me.

Well, nonsense is hardly unusual from him.

Muttleythefrog wrote: »

I've even gone out of my way to say what ATOS HC do well... like supplying information via customer relations email on request regarding progress of their referral.. something the DWP on the other hand is woefully shocking regarding.

Can't say I've ever encountered competence from Atoss - you must be one of the lucky few.

Muttleythefrog wrote: »

So in some respects ATOS HC do customer service as it should be done...

But not always. An oldie, but a goodie.

http://www.youtube.com/watch?v=49sMJQVuqPA

Muttleythefrog wrote: »

sadly when it comes to the actual WCA they fail horribly.

Frequently, and sometimes fatally.

Muttleythefrog wrote: »

And the rep here has, as in previous guise, selectively evaded questions and set out to give a PR response. It has completely put me off using this site. That MSE admin have allowed this facade to continue with the rep often giving very poor or misleading advice to 'customers' that lies outwith their best interests but not those of ATOS HC is supremely damning in my book. I'm no MSE veteran or obsessive... but I always assumed this site was about getting the best for its users or those reading... I hadn't imagined that included the PR departments of wealthy companies.

Well, it is MSE's site - but allowing Atoss to post here is selling themselves short, and as we can see, Atoss have very little of use to say.

But, that was to be expected.

FTW

halight wrote: »

So you can only buy the number of recording machines that the DWP say you can buy.

You can not tell us about your complaints process Because its own by the DWP.

And now you can not tell us what training your HCPs have because its owned by the DWP.


So, The DWP runs your company for you. But your CEO gets a million pound bonus for doing what? its the DWP sorting everything out,

Rant over.


Atos Rep. Thank you for telling us that you can not answer the question,
It dose help telling us that you tell us you can't and why.

It's a lot better than just not doing anything about it.

As I siad in another post, We may not like the fact that you can not tell us an answer, But least we know why .

Exactly. There's no use for Atoss being there - might as well have just left everything to the DWP.

FTW

sicknotethefirst wrote: »

So no real answer again.

Did you expect anything different?

FTW

halight wrote: »

How come you can now tell us your compant process over the phone now?
In one of you other posts you told us that we could not be told as it was owned by the DWP and we would have to ask them about the process ?

Because they lie - and now we find that they can't even do it properly on an internet forum.

FTW

Fridge3 wrote: »

So a minority. Another review later, the alarmists will still propagate the usual claims it's not independent, MP's are in it together etc etc.

Can you prove that it is independent?

And yes, MPs are in it together.

Fridge3 wrote: »

Those are the facts, along with the stats as posted. Claiming they aren't just because you say so and because the numbers don't fit your agenda just isn't credible.

You don't do facts.