asda wedges and worms,result!!

jimsmum

Hi,
Not sure where to put this but:
Today i went to asda and purchased some american style potato wedges for tea (they are on offer for £1 at the moment but dont buy them.
started putting them on the baking tray and 3 worm type maggot things are in the box,so i phone the helpline people for some advise on what to do and she just said to take them back to the store as they would have to be pulled and analysed.
So i take them back to asda explain what happened and the customer service lady goes OMG :eek: thats disgusting. She gave me my money back (£2 for 200% guarentee thing) and took my name and address.
What i want to know is will i get anything else
I now cannot eat anything for my tea and my DS is refusing to too!!
Will they write to me do you think??

Degeneratemoo

Eww... nasty!!

jimsmum

your telling me,i will not be lazy and make my own next time!!

smileitconfusespeople_2

OMG!!!??? after they were on WatchDog and in my local paper , I dont mind going to Asda for anything else BUT NOT MY FOOD??!! I would have sent a sample to your local enviromental office ....I have not shopped on line for about 5 months now they sent me an email 2day with £10.00 off my next shop........."I dont think so!!???????

marleyboy

I think I would have taken it further than just handing it in, It reminds me of a time many moons ago, when my Mother bought some Mr kiplings Apple pies and found a fingernail in one of the pies, she simply took it back to the shop, but as the cashier and manager at the time tried to throw the nail away and tell her there was nothing wrong with them, she eventually wrote to Mr Kiplings and they in return, not only sent a rep to the store, but also oredered the manager to accompany them to her house, where he was made to apoligise and gave her a huge food hamper.

jimsmum

smileitconfusespeople wrote: »

OMG!!!??? after they were on WatchDog and in my local paper , I dont mind going to Asda for anything else BUT NOT MY FOOD??!! I would have sent a sample to your local enviromental office ....I have not shopped on line for about 5 months now they sent me an email 2day with £10.00 off my next shop........."I dont think so!!???????

what was on watchdog??:eek: :eek:
OMG
I really wasnt thinking about environmental people i just wanted to get it out my house and away from my terrified screaming 2 year old.Thinking now though i should have really.

soolin

I had the same sort of thing from a Marks and Spencer gluten free cake once and have never managed to eat another once since! As I cut my first slice a small brown magotty thing fell out of the cake, I shoved the whole thing in a bag and took it back and got a full refund.

I told her that I didn't have the maggot, but while she took all my details we had the cake in the bag on the counter and we saw another one (or maybe the same one!). I didn't think any more of it but about 6 weeks later I got a letter from M and s with a £10 voucher saying sorry for any inconvenience.

My skin is crawling now as I think of it.

smileitconfusespeople_2

smileitconfusespeople wrote: »

OMG!!!??? after they were on WatchDog and in my local paper , I dont mind going to Asda for anything else BUT NOT MY FOOD??!! I would have sent a sample to your local enviromental office ....I have not shopped on line for about 5 months now they sent me an email 2day with £10.00 off my next shop........."I dont think so!!???????

:eek: In one incident a woman found a packet of dried fruit appeared to have been opened little hole , anyway when she took it to enviromental it turned out that mice had got at it they wee to mark it was his apparently mice wee all the time :eek: ,they were fines £5000 another that food was not quickly put away back in freezer/chiller cabinets , out of date poducts not properly disgarded , the birds where allowed to help themselves to bread ...these Supermarkets make billions from us each year and it is not acceptable at all , :mad: :eek: :mad: I just could not believe it when i heard about this and just when i was reading through the form when my email for £10.00 off popped through .......
My local has little birds flying about inside as it is warehouse style, Gross total Gross..all they say is "yeah we know" , er they do cook chickens,bread,pizza :eek: :eek:
:mad: give you £2.00 Should have talked you into taking the trollie round to say Hello to the shelves to keep you sweet ......Even then I would not be tempted

snails's_pace

this site is good for dieting...talk about put you off your food....ewwww, first the tesco condom sandwich now maggoty wedges :eek:

Stephen_Leak

If it is a shop's own brand product, they should take it up with their supplier. If, as in my case (of a dead wasp in a jar of Homepride lasagne white sauce) you need to contact the manufacturer. OK, it is an unpleasant experience, but no system is perfect and there is no point taking it out on the person who takes your complaint - they are there to help you and it cannot be their fault. The shop refunded me the purchase price and gave me their usual £2 voucher. I actually had to send back the lid of the jar (the batch number was printed on it) with the wasp inside, all wrapped up in cling film (I will never complain about opening the post at work again)! However, I did get a very good reply, apologising and detailing all the checks they had done to try and find out how the thing got in there in the first place, plus some vouchers to make amends (or keep my mouth shut, if you're cynical!).

The Mr Kiplings case above also shows how seriously the food manufacturers take this sort of thing.

jimsmum

The poor girl on customer services was white bless her,she was only young too.I think the woman next to me made it a bit worse,she was going "have you taken photos" "get on to trading standards" etc.
The girl was really sorry but like i said its not her fault.

smileitconfusespeople you have seriously put a seed in my head about never shopping in asda again,its only about 100metres from my window and i can see birds
all over the roof!! its making me feel sick.
whats this about a tesco condom sanwich??
bet it was salty!!!