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jobdone1 wrote: »
How is this right, When you sign a fixed term contract you are agreeing that you can afford this tariff etc and the credit check on you proves this in some way.
Its like Edf energy saying to me that the fixed tariff that i have signed up to for 18 months is now going up by rpi but as we know it does not because its a fixed signed deal.
I know a mobile contract is not fixed but it should be whilst in the contract agreement as you have no choice. Yes you can cancel early and face penalties due to something being forced on to you.O2 says its terms and conditions allow it to put prices up once every 12 months due to inflation, meaning it won't let you leave your contract early penalty-free.7
So with o2's above statement say if you got a contract 2 months ago and was not aware that their last price rice was ten months ago meaning two months into your 18 month contract you suddenly find yourself with an increase for the next 16 months is just plain wrong. They go on to say you can't leave penalty free because they only raise prices every 12 months works all one way in my view and yes you guessed it o2's
macman wrote: »
The only real 'remedy' is to avoid contracts and use PAYG.
diamonds wrote: »
More power for the fire, this is currently being reviewed, and most have done these rises - Voda, Orange and now o2's blatant "you cannot cancel" just push the review in consumers favour LOLhttp://media.ofcom.org.uk/2012/10/18/addressing-consumer-concerns-over-mid-contract-price-rises/
VfM4meplse wrote: »
But if you do this and have an MSE head on your shoulders, your social chatter will diminish rapidly. You'll end up worrying about pennies rather than minutes.
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