Cheap Parcel Delivery - official discussion

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  • custardy
    custardy Posts: 38,365 Forumite
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    litteloucc wrote: »
    Thanks for the reply.

    It does seem fairly poor, though, especially with no notice. Perhaps if there was inclement weather or exceptional circumstances, but they should be prepared for a busy time of year, which was their only excuse. Apparently they just ran out of time which means they've overbooked themselves.

    you used a reseller for the cheap prices. yes?
    cheap prices dont come from nowhere
    companies run as tight as possible and with that comes short staffing
    whether its right or wrong is irrelevant.
    its the reality Im afraid
  • freddy33
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    freddy33 wrote: »
    Herewith my experience, so far, of sending a parcel using Worldwide Parcel Services.

    Wednesday 12th. Went onto their website at about 1455, and paid for a parcel to be collected from my house near Perth, Scotland, and to be delivered to Amsterdam. Parcel weighed almost 4kg., but the charge was based on 5.7kg, due to the volume of the carton-fair enough; £20.50 approx. Invoice and a label to print e-mailed to me at 1512. Parcel would be collected from me 'tomorrow'...nothing more specific than that. Fortunately for me I checked my e-mails late the next morning, and there was an e-mail-sent to me at 0922:'We are sorry to advise you that your booking has missed the cut off time for a collection today- our booking team has rescheduled the collection for (Friday ) 14th - see details below...Earliest Collection Time:8:00 AM. Latest Collection Time:10:00 PM!' ( my exclamation mark. )...and they did have my contact telephone number, by which means I could have been informed sooner. Parcel collected from me at lunchtime on Friday, by UPS. Received telephone call last night from addressee in Amsterdam: 'No parcel yet.' So I went online, and checked the tracking service:... Dundee 'pickup'-Friday 1444. 'Departure scan from Dundee-Monday 1802.' ...'Departure from Gatwick Facilty 0649 Wednesday.' Hopefully delivered in Amsterdam later today?!!
    UPDATE. Parcel was delivered Thursday 1042, in Amsterdam.
  • staffsuk
    staffsuk Posts: 196 Forumite
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    Sad to report that Total Parcels - formerly GWizz Couriers - have gone bust :(

    I have used them an awful lot over the last two years - and their customer service has always been excellent.

    It's odd because the company re-branded a matter of a couple of weeks ago to Total Parcels with a new website etc.

    I now need to find someone as reliable and cheap (for UPS + insurance) as they were :huh:
  • Kayster
    Kayster Posts: 390 Forumite
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    staffsuk wrote: »
    Sad to report that Total Parcels - formerly GWizz Couriers - have gone bust :(


    Last month there was an unauthorized debit on my card from them, as i have not dealt with them for 6 months it was easy to spot.
    I queried it and they said it was an error and refunded it.
    I would recommend everyone checks their credit card statements carefully if you have ever dealt with Gwizz.
  • staffsuk
    staffsuk Posts: 196 Forumite
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    It is a shame they have gone into liquidation - as I mentioned before their customer service was spot on. Any queries I raised received a speedy response with a satisfactory conclusion in all cases.

    I wonder if a pheonix may rise :question:

    They were very competitive... UPS 30Kg (volumetric) was £7.89 + vat and insurance up to £500 was £3.95.

    Does anyone know of any aggregators that come close to those prices with UPS?
  • Obviously_the_best
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    I don't know of anyone who comes close to those prices anymore, back to parcel monkey's citylink service for most.
  • ampersand
    ampersand Posts: 9,567 Forumite
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    edited 28 December 2012 at 8:05PM
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    I am grateful for lovinituk's linky[previous Thread, post 3349:]

    Originally Posted by ange1962
    help. need to send a parcel to australia , my daughter is travelling for a year it wieghs about 4kg and is around 30x 25 x35 cms, any suggestions for a cheapish courier service to get it their in time for xmas?
    Get a quote for UPS Express Saver service from https://www.transglobal.org.uk. You should be ok having it collected up to about the 16th or 17th Dec to ensure it arrives in Oz before Xmas (you might want to check those dates if you're leaving it that late).


    Have checked several others, but used transglobal express this afternoon, much good help from them already. My 2 NZ late crimbo boxes will be uplifted Monday.

    a] 4.94kg. 25 x 30 x 32cm

    b] 7.59kg. 39 x 30 x 32cm
    CAP[UK]for FREE EXPERT DEBT &BUDGET HELP:
    01274 760721, freephone0800 328 0006
    'People don't want much. They want: "Someone to love, somewhere to live, somewhere to work and something to hope for."
    Norman Kirk, NZLP- Prime Minister, 1972
    ***JE SUIS CHARLIE***
    'It is difficult to free fools from the chains they revere' François-Marie AROUET


  • BlueScouse
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    I don't know of anyone who comes close to those prices anymore, back to parcel monkey's citylink service for most.

    CityLink are cheap for a reason: They just don't deliver, in the literal and metaphorical sense of the word.
    No point in paying anything, however cheap, if the company can't provide the service they advertise - and CityLink can't!
  • Obviously_the_best
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    BlueScouse wrote: »
    CityLink are cheap for a reason: They just don't deliver, in the literal and metaphorical sense of the word.
    No point in paying anything, however cheap, if the company can't provide the service they advertise - and CityLink can't!
    CityLink can and do deliver in my area, they don't get too many complaints, and I use them for most of my urgent deliveries, normally without them failing. Maybe you're just in an unlucky area.
  • jc12
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    wanted to send a parcel to my daughter in china so i looked around at dhl post office etc it worked out around £150 to £210 for a 7 kg box
    had a brain wave and had a look on here to see if any way cheaper after reading threads i decided to go with transglobal express for £46
    the parcel was picked up by u.p.s and i tracked its where abouts on the web site it got to china in 3 days and was then stuck in customs for 4 weeks thought i had lost it there but it was delivered to my daughter today
    fantastic saving .upshot if i send another parcel i will use transglobal again
    they did everything they said they would at 1/4 of the price :T
    thanks to all who posted on here to help people like me save money:A
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