Ryanair to start charging a fee for payments using cash passport

prowla

callum9999 wrote: »

No, people are ignorant for not knowing about the fee.They are either lazy, or can afford the extra fee, if they can't be bothered to get a new card every 2 years. And call me crazy, but if I'm considering flying on an airline that is well known for being sneaky with fees, and is regularly in the national press because of it, I wouldn't wait until the last possible moment until working out what their fees were.

All suppliers don't do it though... Nor is there any indication at all that they possibly would do so... And I must apologise, I forgot that you were the infallible being responsible for what is deemed "right" and "wrong"... There is no logical reason why it is "wrong" for them to do so. Emotional and nanny-state reasons yes, but not logical.

By definition, not knowing about something is being ignorant.

I think the point was that the fee is now universal, and is therefore an actual component of the price.

Of course, in online shopping we should all now be aware that you check the final price before authorizing payment.

And of course, if that total price still works out cheaper, or the airport is more convenient, then it still may make sense to fly with the company.

And the premium flights may not be that great anyway.

A group of us recently went on a business trip to the Netherlands; three of us went BA from Heathrow and one went EasyJet from Stanstead: our BA outward flight was delayed by 2 hours and the guy on the later EasyJet flight was waiting for us on arrival; similarly our BA return flight was also delayed by 2 hours plus another 45 minutes waiting for baggage at T5. The BA flight wasn't cheap, but the cheap one beat it.

MarkBargain

callum9999 wrote: »

No, people are ignorant for not knowing about the fee.They are either lazy, or can afford the extra fee, if they can't be bothered to get a new card every 2 years.

I think most people would accept that having to get a supplier's own debit card in order to get the advertised prices for the product is unfair. People may want a one-off purchase and it is hardly "lazy" not to want to delay their purchase days while a new card arrives in the post, gets loaded with money etc.

callum9999 wrote: »

I forgot that you were the infallible being responsible for what is deemed "right" and "wrong"... There is no logical reason why it is "wrong" for them to do so. Emotional and nanny-state reasons yes, but not logical.

What is more logical than expecting to pay the price advertised for a product or service? It is basic consumer rights, which is what this MSE site is all about.

callum9999

MarkBargain wrote: »

I think most people would accept that having to get a supplier's own debit card in order to get the advertised prices for the product is unfair. People may want a one-off purchase and it is hardly "lazy" not to want to delay their purchase days while a new card arrives in the post, gets loaded with money etc.



What is more logical than expecting to pay the price advertised for a product or service? It is basic consumer rights, which is what this MSE site is all about.

Of course. It's not at all lazy to demand a private company, a company you have no obligation to use, changes their easy-to-follow policy because it's too much effort for you...

Though I find it hard to believe many of these people are getting the "advertised prices" on Ryanair anyway - and even if they are, they have no right to throw a strop because their £12 flight cost £18, it's still dirt cheap.

I wouldn't exactly call that logical, what with the adverts invariably having a small print detailing a £6 admin fee exists if you don't have the Cash Passport. The logical thing would surely be to read the dozen odd words detailing the basic conditions of the fare?

callum9999

prowla wrote: »

By definition, not knowing about something is being ignorant.

I think the point was that the fee is now universal, and is therefore an actual component of the price.

Of course, in online shopping we should all now be aware that you check the final price before authorizing payment.

And of course, if that total price still works out cheaper, or the airport is more convenient, then it still may make sense to fly with the company.

And the premium flights may not be that great anyway.

A group of us recently went on a business trip to the Netherlands; three of us went BA from Heathrow and one went EasyJet from Stanstead: our BA outward flight was delayed by 2 hours and the guy on the later EasyJet flight was waiting for us on arrival; similarly our BA return flight was also delayed by 2 hours plus another 45 minutes waiting for baggage at T5. The BA flight wasn't cheap, but the cheap one beat it.

True but I wasn't intending to be as harsh as that when I called it ignorance! I meant merely that because it's so well known Ryanair charge a variety of fees, you are almost choosing to be ignorant on the matter (as opposed to me, for example, being ignorant about the intricacies of spaceflight technology is rather more understandable!).

It's not universal yet - as of now you still get the £6 cash passport discount. Though regardless, they now include the £6 fee in their advertisements with the small print describing it as a £6 discount instead.

SaveTheEuro

I_like_saving_money wrote: »

Ryanair have seen this as an opportunity to charge everyone £6 rather than comply with the rules.

Airlines charge admin fees, fuel surcharges, online check in fees -- any old rubbish they can come up with. But they have to quote an inclusive figure for all the compulsory items.

Ryanair's agreement with the Office of Fair Trading is about falling into line with an upcoming directive from the EU that there should be no penalty for paying with a debit card.

stoneman

callum9999 wrote: »

Why on earth shouldn't it be legal? If you don't like it then go elsewhere...

I'm personally sick to death of things like this being removed because the ignorant masses need their hand holding all the time... As soon as you get an initial quotation you're told that there is a £6 admin fee. Or you could just use your initiative (do people not still have that anymore?) and click the "fees" button at the top of the page to see what fees there are before you go through the stressful process of getting a quote that takes all of 3 minutes...

So you would be quite happy for all VAT to be excluded from prices and be added at the end? You seem to have a lot to say for yourself but of course just as long as it has a sembelance of "I'm alright jack" to it. Look it's the law, get over it and yourself.

MarkBargain

callum9999 wrote: »

Of course. It's not at all lazy to demand a private company, a company you have no obligation to use, changes their easy-to-follow policy because it's too much effort for you...

Just because they are a private firm does not mean they do not have to operate within the rules of the trading area they work in, and the EU requires companies to be fair and transparent. We have to have trading standards so everyone knows where they are, and so everyone can compare across companies easily to decide who to use.

callum9999 wrote: »

I wouldn't exactly call that logical, what with the adverts invariably having a small print detailing a £6 admin fee exists if you don't have the Cash Passport. The logical thing would surely be to read the dozen odd words detailing the basic conditions of the fare?

The reason those "dozen or so words" are there is that the OFT required Ryanair to put them there, ditto with the extras shown on the main flight screen etc. Left to their own devices, imagine how hidden the extras would be!

BigBelly

The objection here seems to be that savvy consumers are being subsidised by others. The way I see it, it is no different to loyalty schemes where everyone pays the full price to start with but only those in the scheme get a rebate. Thus, people who don't join the scheme are subsidising the others. But that is tolerated.

delboy143

Mr O'Leary if you read this put £10 on each flight and anyone paying with the cash passport give a £10 discount code. Call it a customer moaning tax.
oft just screw it up for everyone else

NFH

callum9999 wrote: »

As soon as you get an initial quotation you're told that there is a £6 admin fee. Or you could just use your initiative (do people not still have that anymore?) and click the "fees" button at the top of the page to see what fees there are before you go through the stressful process of getting a quote that takes all of 3 minutes...

If the £6 fee is unavoidable, then it should be included in the advertised price from the outset. The only reason that Ryanair excludes the £6 fee from advertised fares is to mislead consumers into believing that the fare is £6 less than it really is. Giving a misleading indication of price is an unfair commercial practice.