Ryanair to start charging a fee for payments using cash passport

alex69

Given they changed the terms, shouldn't they offer the possibility of closing the account with no fees? Right now taking money out at no cost is quite difficult.

MarkBargain

callum9999 wrote: »

Why on earth shouldn't it be legal? If you don't like it then go elsewhere...

I'm personally sick to death of things like this being removed because the ignorant masses need their hand holding all the time... As soon as you get an initial quotation you're told that there is a £6 admin fee. Or you could just use your initiative (do people not still have that anymore?) and click the "fees" button at the top of the page to see what fees there are before you go through the stressful process of getting a quote that takes all of 3 minutes...

People are not 'ignorant' because they don't want to keep applying for debit cards every 2 years just to keep one supplier happy. If all suppliers did this it would be a nightware as one would need every conceivable card going - it is wrong and about time it is stamped out.

richardw

callum9999 wrote: »

....Easyjet advertise their fares excluding a fee ....

in newspapers, buses and tv etc, they say in the small print that it is included, assuming 2 people are traveling on their cheaper routes and 4 people on their more expensive routes. One person can't travel at the advertised price though.

It'd be better if they just charged 'actual cost' to them of processing card payments.

Louisdf

alex69 wrote: »

Given they changed the terms, shouldn't they offer the possibility of closing the account with no fees? Right now taking money out at no cost is quite difficult.

The £6 fee will still apply for flights departing from outside the UK, so you can use it to save money on those flights.

redux

I don't understand the remark about booking returns separately and avoiding the fee for single flights from abroad returning to the UK. Would this be as the flight is being assumed to fall outside OFT jurisdiction? And is that correct?

In any case that has been worth looking at i the past. I don't know whethet it is still the case but flights I looked up about a year ago had the Euro price as the same number as pounds. So if a return leg was shown as £14.99 then looking it up separately as a single would be €14.99, saving a bit for someone who could pay in euros without a currency fee from the bank.

Buzby

The fact the company makes you jump through hoops to get a discount is fine if you are happy to do so. The fact remains firms have been exploiting ways of increasing revenue by devious means - paying your bill isn't good enough, you need to pay the way they want (DD, or certain card).

The argument is that it 'costs them more' to process - yet for hundreds of years (thousands?) the sale price included such costs as part of doing business, yet somehow from the 90's it ceased to be. This is a con in the traditional sense - and this is what the OFT is trying to address.

Ryanair's response is typical - but it is the admin charges that are being outlawed. Should they wish to become uncompetitive as a result, then that is their choice and consumers will vote with their plastic.

Louisdf

redux wrote: »

I don't understand the remark about booking returns separately and avoiding the fee for single flights from abroad returning to the UK. Would this be as the flight is being assumed to fall outside OFT jurisdiction? And is that correct?

In any case that has been worth looking at i the past. I don't know whethet it is still the case but flights I looked up about a year ago had the Euro price as the same number as pounds. So if a return leg was shown as £14.99 then looking it up separately as a single would be €14.99, saving a bit for someone who could pay in euros without a currency fee from the bank.

Yes, it will only apply to flights departing the UK. For flights departing where the Cash passport doesn't exist (ie. France, Greece etc.) you can also use a prepaid mastercard which is often more competitive than the Ryanair card ie. travelex globe 1.5% currency fee vs 2.5% fee for Ryanair.

MeanExpat

If I wanted to close my RyanairCash Passport account, could I do this without paying any fee?

Have read everything I could find about Raphael's Terms & Conditions, but couldn't find how much is "their cash out fee".

Indeed Ryanair and Raphael might well be inventing a new discount to be used on your next booking. I am sure they are delighted someone came up with such a good idea!

I_like_saving_money

prowla wrote: »

If they sell the product and they charge a £6 fee for their product, then that is simply part of the price, not an add-on.

Therefore the £14.99 flights that are now £20.99 have just had a 35% price hike.

I thought the whole issue from the OFT was that it was

1. Unlawful to advertise a price then add an extra to it i.e. extra taxes, admin fees etc
2. Stop the ridiculous prices added as a so called "admin fee" for processing a credit card, i.e. £6 is a lot more than the cost of processing the payment.

I understood that it would be illegal for them to advertise a flight as £14.99 + taxes and expenses as the consumer would not know the full price until they hit the pay button at the end and since some fares include web check in and taxes and some don't, the customer needs to know the full price.


Ryanair have seen this as an opportunity to charge everyone £6 rather than comply with the rules.

callum9999

MarkBargain wrote: »

People are not 'ignorant' because they don't want to keep applying for debit cards every 2 years just to keep one supplier happy. If all suppliers did this it would be a nightware as one would need every conceivable card going - it is wrong and about time it is stamped out.

No, people are ignorant for not knowing about the fee.They are either lazy, or can afford the extra fee, if they can't be bothered to get a new card every 2 years. And call me crazy, but if I'm considering flying on an airline that is well known for being sneaky with fees, and is regularly in the national press because of it, I wouldn't wait until the last possible moment until working out what their fees were.

All suppliers don't do it though... Nor is there any indication at all that they possibly would do so... And I must apologise, I forgot that you were the infallible being responsible for what is deemed "right" and "wrong"... There is no logical reason why it is "wrong" for them to do so. Emotional and nanny-state reasons yes, but not logical.

richardw wrote: »

in newspapers, buses and tv etc, they say in the small print that it is included, assuming 2 people are traveling on their cheaper routes and 4 people on their more expensive routes. One person can't travel at the advertised price though.

It'd be better if they just charged 'actual cost' to them of processing card payments.

Which was my point. 9 times out of 10 I fly alone - so couldn't physically get the price advertised.