MSE News: Comet in administration

carol01

ucjtckc wrote: »

Heard the news about the vouchers and ran to the store as fast as I could run tonight. Got there at 8.45pm just before they closed - the staff knew nothing about it . Will try again tomorrow

oh really all stores shut at 8pm update will be there tomorrrow morning

shamaila

carol01 wrote: »

also sale starts tomorrow

Hey does that mean Thursday the 8th of November nationwide? And will sale start at store opening times or will there b different timings thanks

carol01

shamaila wrote: »

Hey does that mean Thursday the 8th of November nationwide? And will sale start at store opening times or will there b different timings thanks

no it means most stores will open at 9am stores with less staff may open later

carol01

but yes from tomorrow

shamaila

carol01 wrote: »

but yes from tomorrow

Oh okay as my local store said Wednesday or Thursday or Thursday is officially confirmed then??

Also does firesale mean we are expecting huge bargains or not?

carol01

shamaila wrote: »

Oh okay as my local store said Wednesday or Thursday or Thursday is officially confirmed then??

Also does firesale mean we are expecting huge bargains or not?

no fire sale but 10% off but all prices but the price have gone up to reflect this so still no bargains as such

winchman

Our sons Ipod was purchased with an extended warrenty, it broke the sensor for movement whilst playng games wont work but the rest is fine, Comet sent it away and called to say its not economic to repair it, they would send a voucher to use in store for £229, obviously it hasnt arrived as this was in the press a couple of days later, the warrenty place phone number now said its closed?
Can I get the Ipod back? we purchased the IPOd and warrenty via my credit card

winchman

Just read the documents again it mentions The Warrenty Group services, who are a big warrenty company
Section f the legal section says
"its backed up by an independent trust fund" I will try and make contact today, any tips or advice?
I bought the warrenty via direct debit

Tyrdville

winchman wrote: »

Our sons Ipod was purchased with an extended warrenty, it broke the sensor for movement whilst playng games wont work but the rest is fine, Comet sent it away and called to say its not economic to repair it, they would send a voucher to use in store for £229, obviously it hasnt arrived as this was in the press a couple of days later, the warrenty place phone number now said its closed?
Can I get the Ipod back? we purchased the IPOd and warrenty via my credit card

there are two numbers you can ring, depending on who the extended warranty is with, AON 01594863000 (no point using the 0845 number, save ya pennies) and domestic and general, 024 7664 3466 switch board number ask for customer service they would be the ones who deal with your product

Tyrdville

just a update, replacement cards are STILL not being accepted, just the gift cards and vouchers.

spoken to AON, they have said send the replacement card back to them and they wil lsend a cheque of the value of what my card is, but as its the orignal card im a bit wary in sending it, as they wont send the cheque without the card in their hands