This is exactly why I don't leave feedback as soon as I'm paid ...

pinkgem

sometimes it is worth the hassle to complain to a seller, i received a jumper the other day that was completely covered in thin white cat/dog hair. i sent one quick email and received a 50% refund within a few hours

another time i received a skirt, described as "as new/excellent condition" both buttons were only just hanging on by a thin strand of thread, they had both previously been re-sewn on, one in bright pink cotton, the other in bright blue cotton on a black skirt. i sent a quick email saying i was disappointed as it was not stated, i received an apologetic email, positive feedback, a full refund and was told to keep it.

frivolous_fay

bobmacuk wrote: »

What does annoy me is the time some sellers take to give feedback and I feel some think they are a class above normal shops be it on the high street or the web. Maybe a few more negs to the ones that seem to cherish thier 100% record may kick the up their !!!!

Ebay feedback is voluntary! Do you expect positive feedback from Tesco for shopping there? They're a high street shop!

bobmacuk

frivolous_fay wrote: »

Ebay feedback is voluntary! Do you expect positive feedback from Tesco for shopping there? They're a high street shop!

I expect nowt from life

StaffsSW

bobmacuk wrote: »

I expect nowt from life

It's good to see that ambition is not held back by ability.

glossy123

It is Friday night and I have had a few glasses of wine so may be more frank than usual.:o

I can't believe the attitude of some of the posters!

I suggest bobmacuk is someone to avoid on ebay:eek: .

As far as I am concerned ebay is a marketplace which is much more personal than going to your local Tesco's and if he has that attitude I hope he never wants to buy anything from me! :eek:

I do the best I can for my buyers and I expect them to recognise it and be fair in return. I list in detail, don't rip off on postage etc, and ship - normally before they have got out of bed the day after they sent payment!:T

What is the big hassle in sending an e-mail to your seller telling them you have a problem, whatever it is - 30 seconds on your keyboard?

I have just had a buyer whose goods did not arrive. Everyone else's posted on that day arrived and I had feedback from them so I knew. He let me know he had a problem, we communicated, and yesterday I sent him a replacement. OK it is a pain, but if you are in business you are there to serve your customer.;)

Your customer also has some obligations to you - pay in a timely fashion, and communicate if they are not happy. If they can't keep up their part of the transaction whether it be payment or letting you know there is a problem, then the temptation is to give them both barrels (with interest):D

FloFlo

glossy123 wrote: »

It is Friday night and I have had a few glasses of wine so may be more frank than usual.:o

I can't believe the attitude of some of the posters!

I suggest bobmacuk is someone to avoid on ebay:eek: .

As far as I am concerned ebay is a marketplace which is much more personal than going to your local Tesco's and if he has that attitude I hope he never wants to buy anything from me! :eek:

I do the best I can for my buyers and I expect them to recognise it and be fair in return. I list in detail, don't rip off on postage etc, and ship - normally before they have got out of bed the day after they sent payment!:T

What is the big hassle in sending an e-mail to your seller telling them you have a problem, whatever it is - 30 seconds on your keyboard?

I have just had a buyer whose goods did not arrive. Everyone else's posted on that day arrived and I had feedback from them so I knew. He let me know he had a problem, we communicated, and yesterday I sent him a replacement. OK it is a pain, but if you are in business you are there to serve your customer.;)

Your customer also has some obligations to you - pay in a timely fashion, and communicate if they are not happy. If they can't keep up their part of the transaction whether it be payment or letting you know there is a problem, then the temptation is to give them both barrels (with interest):D

Yes but do you leave feedback as soon as they pay?:rotfl:

glossy123

No of course not - I follow the accepted wisdom of this forum!.... :cool:

I leave feedback for my buyer once they have left me FB confirming they have received the goods and hopefully are happy, - until then transaction not complete. By the same token if buyers don't leave me feedback, I never chase them. Have learned all this here!!!:rotfl:

My point was partly in response to F Fay's point that you don't expect feedback from Tesco's for example which is quite true.

Ebay is/should be a whole different ballgame where peeps have the opportunity to communicate and sort things out amicably.:beer:

FloFlo

I'm glad Tescos don't leave me feedback, I certainly wouldn't be on 100%
Probably say something like 'Unwelcome shopper, leaves shampoo behind when coupons aren't accepted and only purchases goods that have extra points!'

bella4uk

Here is a genuine email I received a couple of days ago,from a buyer whiom I left feedback for straight after payment... copied and pasted but hidden names.....


Hi ****.



Thank you for my early feedback. Ebay as it should be none of this I will leave feedback when you leave mine.



I know now why you have such a fine record. I try to be the same if I buy I pay sap.



Many thanks



G**f G**8n. (****)

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FloFlo

Well they got the sap bit right.:rotfl: