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B&Q Kitchen, where do i begin!

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  • Didnt even know b and q done 250 and 200mm doors?

    smiffyz wrote: »
    Cheers everyone, there's a new Surveyor coming out on Thursday evening to discuss. But if i change the 900 (600 & 300 doors) unit on the right for an 800 (2 x 400 doors) and the 500 (2 x 250 doors on the left for a 400 (2 x 200 doors but joined together so they open as one door on a 400 unit then it'll work, but i'll want a 900 hood so it looks right and compo for all the hassle.
    I'll see what he suggests .

    I'll post the result on Thursday.
  • sniggings
    sniggings Posts: 5,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    where's the pictures? do you want to try and work out what the problem is or is the aim to just get a 20% refund?
  • smiffyz
    smiffyz Posts: 22 Forumite
    sniggings wrote: »
    where's the pictures? do you want to try and work out what the problem is or is the aim to just get a 20% refund?

    This post has had some really helpful answers up to now and up to now i have really appreciated the sensible questions and answers.
    As i said, up to now!
    But there's always someone up for having an uncalled for dig.
  • smiffyz
    smiffyz Posts: 22 Forumite
    Surveyor came measured, um'd and ahh'd, thought it was ok, phoned the Bosch tech team, they said they have to be 450 above as per their installation instructions. Phoned Gas Safe to ask them, they said you have to follow MI's.
    Has now arranged Gas Safe to visit to tell him to his face.
    They just wont be told. I've given them 14 days to correct it to my satisfaction or they can rip the lot out and i'll go elsewhere. :mad:
  • sniggings
    sniggings Posts: 5,281 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    smiffyz wrote: »
    Surveyor came measured, um'd and ahh'd, thought it was ok, phoned the Bosch tech team, they said they have to be 450 above as per their installation instructions. Phoned Gas Safe to ask them, they said you have to follow MI's.
    Has now arranged Gas Safe to visit to tell him to his face.
    They just wont be told. I've given them 14 days to correct it to my satisfaction or they can rip the lot out and i'll go elsewhere. :mad:


    so no further forward!

    the guys here after 3 pages of great advice have been trying to get to the bottom of the problem but you don't seem to be helping them much.

    Give them the measurements and pictures they ask for and the problem will be solved, it's quite simple really.
  • smiffyz
    smiffyz Posts: 22 Forumite
    sniggings wrote: »
    so no further forward!

    the guys here after 3 pages of great advice have been trying to get to the bottom of the problem but you don't seem to be helping them much.

    Give them the measurements and pictures they ask for and the problem will be solved, it's quite simple really.

    It's now solved thanks, the Bosch engineer came out today and said it wasn't fitted correctly, the Units must be 450mm up from the burners, if they're not then there must be a 150 mm space from the side of the hob to the unit whether it's a wall unit or the side of a larder unit it doesn't matter.

    Over to B&Q now to come up with an acceptable solution before Friday, i gave them a deadline of 7 days which ends on Friday to sort it or take it away and they agreed that it was unacceptable to be messed around like we have been and agreed to the date.
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