Tooth Fairy Finance - They Wont Just Take Your Teeth, The'll Have Your Wallet Too!

stacey654

matttye wrote: »

Natwest are incorrect, write to them again and insist that they do have the powers to do it. Anybody in the UK has a right to withdraw permission for payments to be taken from their card and the banks must listen. It's a shame so many are not aware of this.

I will do that now before work. Thank you!

matttye

stacey654 wrote: »

I will do that now before work. Thank you!

This is the law that gives consumers that power:

http://www.legislation.gov.uk/uksi/2009/209/regulation/55/made

"(3) The payer may withdraw its consent to a payment transaction at any time before the point at which the payment order can no longer be revoked under regulation 67."

Then regulation 67:

http://www.legislation.gov.uk/uksi/2009/209/regulation/67/made

To summarise, it's saying that if you're too close to the time of the agreed transfer, or after the money has already gone, you can't revoke permission.

If you're days or weeks before the transfer taking place (or there is no agreed date), you can withdraw consent.

Banks aren't above the law

If you quote the law in your letter, then if the person reading it doesn't understand they should hopefully have the sense to pass it onto somebody who does!

stacey654

matttye wrote: »

Banks aren't above the the law

If you quote the law in your letter, then if the person reading it doesn't understand they should hopefully have the sense to pass it onto somebody who does!

Thank you so much! I did this over a week before any moneys were due to be taken, as at that point I was considering a dmp. But the bank just said no and let them take the money
I decided against the dmp as I wanted to have my accounts settled asap, so now I am in control of my finances again and have all accounts settled. Its just these parasites that are being a massive pain in the backside!!

matttye

stacey654 wrote: »

Thank you so much! I did this over a week before any moneys were due to be taken, as at that point I was considering a dmp. But the bank just said no and let them take the money
I decided against the dmp as I wanted to have my accounts settled asap, so now I am in control of my finances again and have all accounts settled. Its just these parasites that are being a massive pain in the backside!!

No probs

It's a bit frustrating because there's no way of getting instant results if the bank flat out refuses to help and obey the law, but if you make a complaint, first to the bank and then to the Ombudsman in eight weeks time (if the bank don't deal with your complaint appropriately), you should be entitled to some compensation - as long as you have a copy of the letter and proof of postage so you can show you did ask the bank to stop the payment.

stacey654

Arrgghh! Here we go again with emails from NDR, non of them replying to my offer of paying 282. I'm getting really annoyed now. Where can I send the money without entering my card details?

matttye

stacey654 wrote: »

Arrgghh! Here we go again with emails from NDR, non of them replying to my offer of paying 282. I'm getting really annoyed now. Where can I send the money without entering my card details?

Do you have their bank details? You could send them a faster payment.

If not, maybe send them a cheque?

matttye

sourcrates wrote: »

Dont pay these clowns stacey654, if they keep hassleing you by phone, BT will change your number for free, just tell them you are getting harrassed on your old number, and go ex-directory, then you take away there power, wait till your debt gets reassigned to another more leniant collector and make your payment offer to them on your own terms, dont be forced into paying them this extortionate sum of cash !!!

Never heard of Toothfairy Finance passing a debt onto anyone but their own in house companies; Northern Debt Recovery or Marshall Hoares 'Bailiffs' (:rotfl:).

Once she has paid them what they're legally entitled to I don't think they can even sell on the remainder that is made up of illegal charges can they?

sourcrates

Sorry i replied to the wrong post duh !!!!:beer:

stacey654

No they won't give any bank details apparently. I have but the bullet and paid it through their page (£282) along with a long email explaining the fact that I have been emailing them numerous times to offer this as full and final settlement. If they had sent a reply agreeing then this would have been paid sooner etc.
I have also told them (again) that I withdraw my consent for them to debit any amount from my account and if they do that all relevant authorities will be notified.

I will keep you updated with any response I get from them

stacey654

I feel sick to my stomach right now!

They have taken £136 out of my account today! The bank said I have to wait till tomorrow to make a dispute about it. I have complained to the OFT and FOS yesterday. I am so angry. What can I do to get this money back??