Capital One

Warriorsith

dazed_and_confused wrote: »

capital one didn't reply to my letter to ask for my charges back in the fortnight i gave them, i then sent a reminder giving them 7 days before court proceedings. they replied after these 7 days were up with an offer for £152 (claimed for £282). i have filled out the moneyclaim info, just need to process payment.

do i need to let them know i am rejecting their offer or shall i just continue with the court?

thanks

Hi

Can you please inform me of which addresses you sent your 2nd letter stating you'd take them to court, I haven't had a reply from my 1st one (asking for the charges back) I did send it to the :


EXECUTIVE OFFICE
ERC DEPARTMENT
CAPITAL ONE BANK PLC
PO BOX 5281
NOTTINGHAM
NG2 3HX

I'm hoping that was right? and when you fill out your claiment which address to you place on that?

gunnergirl_3

I received an offer from cap 1 on 2 march for £390 of my £990 claim. I wrote and faxed back declining there offer but have not heard anything since can anyone tell me how long they have had to wait. Could really do with the money!!!

Warriorsith

gunnergirl wrote: »

I received an offer from cap 1 on 2 march for £390 of my £990 claim. I wrote and faxed back declining there offer but have not heard anything since can anyone tell me how long they have had to wait. Could really do with the money!!!

Hi

Can you inform me of which address you've been sending your letters too please.

gunnergirl_3

i have sent my reply to the address given in leaflet
exec office
po box 5281
nottingham
ng2 3hx

Warriorsith

In answer to your question, I think you still stick to the timetable of going to court with them, in your letter you should have stated that you take the £390 as partial payment and would still pursue the rest until you had a full amount.

Good Luck

pigsmightfly

gunnergirl wrote: »

I received an offer from cap 1 on 2 march for £390 of my £990 claim. I wrote and faxed back declining there offer but have not heard anything since can anyone tell me how long they have had to wait. Could really do with the money!!!

Just carry on with your claim - you could wait weeks for them to get in touch with you :rolleyes:

pigsmightfly

Warriorsith wrote: »

Hi

Can you inform me of which address you've been sending your letters too please.

I used the following address:

Capital One Bank
PO Box 5283
Nottingham
NG2 3YJ

Used the same address for the court forms as well and they paid up in full

fairmorn308

well i got a offer of £192 when claim is £779 and i declined and today if when cap one have to submit a defence on MCOL or i will by defualt.

cheekyemma

I just recived a letter from capital one saying that they've put a cheque for £90 in the post . my original claim was for £130 which i still maintain. do i keep the cheque when it arrive and battle for the outstanding? im not too sure what the protocol is!

pigsmightfly

cheekyemma wrote: »

I just recived a letter from capital one saying that they've put a cheque for £90 in the post . my original claim was for £130 which i still maintain. do i keep the cheque when it arrive and battle for the outstanding? im not too sure what the protocol is!

Yes I've had the same with them. They posted a cheque to me for about 20% of the claim.

I just wrote back to them and said I will accept the cheque as part payment but I intend to carry on my claim for the full amount - then I just carried on as normal