The Norfolk hamper company thread

lolly3

waltzingmatilda wrote: »

Hi can someone please tell me what was suppose to be in the Christmas goodies bogof deal. Mine arrived just now and in the main hamper was just a small jar of jam, small jar of lemon curd, 2 small packs of shortcake ( like the one you get ant a hotel) a 4 person xmas pudding and iced fruitcake. The other two were chesse board with condiments and Galaxy hampers. Thanks so

This is the info I had saved.

Hamper 1 The Christmas Basket
Why not treat someone to this lovely Christmas basket which contains
Christmas Pudding 454g
Ginger Biscuits
Lemon Curd 320g
Shortbread Fingers 150g
Christmas Fruit Cake
Strawberry Preserve 340g

Hamper 2 Just Add Cheese
tray & contains
Cheese Board
Pickled Onions 454g
Port Chutney 390g
Cheese Melts 60g
Spiced Apple Chutney 100g
Caramelised Onion Chutney 100g
Pack of Biscuits
Brussels Pate 115g
Ardennes Pate 115g
Oat Crackers 150g
Hamper 3 Galaxy Hamper
2 x Mini Galaxy Square 38g
Galaxy Cookie Crumble Bar 71g
Galaxy Smooth Milk Bar 125g
Galaxy Bubbles Bar 100g
Galaxy Orange & Shortcake Bar 197g
Galaxy Cake Bars x 5
Galaxy Bites 140g
Galaxy Hot Drinking Chocolate 225g


Delivery will be first week in December


We're the other hampers as you expected? And are the jars sizes as stated?

jen49

lolly3 wrote: »

he did say on twitter that all Christmas goodies would be out by end of weds. I really hope that is true as I'm waiting on these also. Fingers crossed that we get what we were promised.

same here also waiting on these

PonyMad_2

I ordered mine way back in August to take advantage of the fact i was only paying £50 instead of the £100!

I too am still waiting. I was told first week of December. Great I thought, no panic. The week went by. I called last Thursday and was told it had gone out and would be with me on the Friday or Saturday. That week has been and gone and I've called again today and guess what? Told the same!! I've already taken a week out of work unpaid to stay home 'just in case' it arrived during the week.
My order status is still only showing processing and isn't even reflecting the fact that I've paid the full balance!!!

I was looking forward to receiving my hamper, but now I'm not so sure as I can see it being nothing like what was listed!

I'm non too impressed with the level of customer service either! I sent e-mails that went unanswered and i can see others having lots of issues with it too. I appreciate that it's a busy time of year but surely you would employ extra staff so it's less stressful and so that orders get out on time, I've seen posts where they have arrived too late for the intended and folk are having to buy stuff!

I won't be ordering again either, which is a shame as I feel that new businesses need support but in this case I shan't. Also maybe someone could direct them onto a customer services course?!!!!

:rotfl::rotfl::rotfl:

ellieo

what bugs me more than anything is that most of these hampers could have been made up weeks and weeks in advance
seems they have left everything till the last minute
anyway folks fingers crossed for us all today

waltzingmatilda

Thanks Lolly3

Xmas pudding is 350g not 454g
Jam is 113g not 340
Lemon curd is 113g as well
No ginger biscuits
shortbread total 160
and iced cake normal size in shops ( no weight on it)
Tried to upload picture but no very good with technology

It just seems so small for what was advertised so will have to pack it out a bit, lovely hamper cases though. Should of thought it would too good to be true, but what should i expect at £55.00 :rotfl:

Forgot to add the other 2 were as advertised but no Port Chutney but Onion chutney instead.

Thanks again

PonyMad_2

Also, kept advertising new deals! think he's generated way to many orders to cope with!

jellyhead

waltzingmatilda wrote: »

Thanks Lolly3

Xmas pudding is 350g not 454g
Jam is 113g not 340
Lemon curd is 113g as well
No ginger biscuits
shortbread total 160
and iced cake normal size in shops ( no weight on it)
Tried to upload picture but no very good with technology

It just seems so small for what was advertised so will have to pack it out a bit, lovely hamper cases though. Should of thought it would too good to be true, but what should i expect at £55.00 :rotfl:

Forgot to add the other 2 were as advertised but no Port Chutney but Onion chutney instead.

Thanks again

I was really looking forward to the port chutney

poppie123

jellyhead wrote: »

I was really looking forward to the port chutney

Me too

Still nothing here, everytime i hear a van i dash to the window. Neighbours must think i am a nutter :rotfl:

jellyhead

I'm out doing my teenager's paper round and I keep going back to the top of the streets every time I see a delivery van to see if they're going my way

irwellgirl

Dashed to Home Bargains after my baby group this mornng- managed to get lots of lovely goodies (sweeties, non alcoholic ginger beer bottles, uncle joes mintballs in a tin, lots of lovely licquorice packs) and 6 baskets for less than £30... still no sign of my hampers but at least I've got an alternative now and if they do come I can pad them out or scoff the remainder myself... yum yum yum