The Norfolk hamper company thread

maxtweenie

Angelmum80 wrote: »

I had a reply back today saying that he was waiting for a new cheque book that should arrive this week - once received, he would send the cheque straight out...
Does anyone have the link to he radio interview?

The link to the radio interview is on post 3493. At the weekend, if I get the chance, I'll analyse all the posts for who has had refunds, who is still waiting and the three who have said they're happy to put their trust in the [STRIKE]idiot[/STRIKE] bloke. I'm fairly certain many many more than 50 people were affected.

Dizzyduck

Add me to the no contact/ no refund list!
Apart from the blanket e-mails I have heard nothing!
To get a refund I have applied to my CC provider (I had ordered the 3+3 offer).
Completely hacked off and cannot bring myself to listen to interview coz I fear the computer will suffer!
So who wants to give me a 3 month interest free loan? NHC?

ch26

Angelmum80 wrote: »

I had a reply back today saying that he was waiting for a new cheque book that should arrive this week - once received, he would send the cheque straight out...
Does anyone have the link to he radio interview?

I got the same reply yesterday. Fingers crossed yet again!

Lip_Stick

irwellgirl wrote: »

Still waiting here...
Need a refund for £59.99 (3+3 free hampers)


Action Taken
emails sent
spoken to the press
Contacted CAB/Trading Standards
letter of action sent and still no reply- he probably knows its not worth my while actually taking him to the small claims as I'll have to pay fees etc

You'd have to pay the fees initially, about £30 I think, but he'll have to pay you back the costs when he loses or settles. I bet he'd quickly settle out of court before the costs mount up.

jemima_puddleduck_2

I'm still waiting for a refund too, was told at the beginning of January it would take 7 days but i'm still waiting!

debi1402

just a update on my order
as everyone else i didnt get my hampers at christmas
emailed neil asking for refund and he replied
i decided to give him the chance as i liked the thought of getting hampers each month to help me out
so asked could i have dec jan feb total 6
all arrived this morning
must say im very impressed with them
i got chocolate , chilli, just add cheese,,honey, made up of own picked items in a wicker tray,, and the 2 person chiller hamper
all beautifully wrapped and filled and tied with a bow
personally for me im so glad i decided to take the chance
they are well worth what i paid and im sending 2 on as belated gifts and i know the family will love them
hope everyone else gets the outcome they want .

notanewuser

notanewuser wrote: »

http://www.bbc.co.uk/programmes/p012nd4r

Don't listen if you have high blood pressure.

Admits he wanted as many customers as possible to grow the business, but still not taking any responsibility for taking more orders than he could possibly fulfill. And he still feels threatened by us, apparently.

Idiot.

Link to the radio interview for those who've not yet heard it.

Angelmum80

notanewuser wrote: »

Link to the radio interview for those who've not yet heard it.

Thaks for this, I'll have. Listen in a bit, could do with a laugh!!!

Imdebtfree

just sent them another email as was told I could have a refund a week ago but I've heard nothing since

denmjd

debi1402 wrote: »

just a update on my order
as everyone else i didnt get my hampers at christmas
emailed neil asking for refund and he replied
i decided to give him the chance as i liked the thought of getting hampers each month to help me out
so asked could i have dec jan feb total 6
all arrived this morning
must say im very impressed with them
i got chocolate , chilli, just add cheese,,honey, made up of own picked items in a wicker tray,, and the 2 person chiller hamper
all beautifully wrapped and filled and tied with a bow
personally for me im so glad i decided to take the chance
they are well worth what i paid and im sending 2 on as belated gifts and i know the family will love them
hope everyone else gets the outcome they want .

Do you have pictures, or have you already sent them out?