The Norfolk hamper company thread

Redouble

littlegreenalien wrote: »

I paid via Paypal as well but that didn't seem to matter. Maybe it's because mine was a one off payment for the festive special and not for x number of hampers over x number of months. That's the only thing I can think of.

Worth a try with your bank I think.

Mine is a one off hamper deal too, but PayPal is a direct debit on my bank account so anything I buy using PayPal comes out as a direct debit.
I am with First Direct so might be different with others (although thinking about it, PayPal was a direct debit when I was with Halifax too)

angel13

the hampers over the year are also a one off payment they took the payment for the hampers all in one go prior to anything being sent - in my case £114.99

COOLTRIKERCHICK

by just going by this thread, there are thousands of pounds worth of hampers unforfilled

angel13

for me most of the money was from a paypal balance and then a small section of it is a bank transfer (I think they call it an e-cheque). how payment is taken makes no difference that i can see as paypal took £114.99 then take their commision and then the remaining balance is in the norfolk hampers paypal account (unless they then transfer it out). If paypal have taken the money and no goods delivered of course anyone must be entitled to a full refund?

littlegreenalien

Did you get a copy of the direct debit guarantee thingy when Paypal did this? If not could you say it was an unauthorised DD as you did not want a direct debit to this company

faganswife

I nearly ordered hampers myself , Im glad I didnt but Im reading all the posts , Im sorry for those who have been let down so badly and at this time of year when money is stretched even further to the limit .
Didnt someone say there had been a long break between his last business and this one due to bad health ? Can anyone verify that ?
My sympathies to all and I hope despite this saga you have a lovely Christmas .

maxtweenie

arthursleep wrote: »

How do you see the other people's comments on twitter I can only see mine / his or others he has replied to?

Click on the View Conversation link in the tweet, and it will open up all the comments within that thread.

MILLYMOLLY

Just received 1 x galaxy and 1 retro sweets.:( I asked for 2 galaxy then asked for additional 2 just add cheese and Christmas, don't think i'm getting them:( Contents seem the same as those listed

COOLTRIKERCHICK

MILLYMOLLY wrote: »

Just received 1 x galaxy and 1 retro sweets.:( I asked for 2 galaxy then asked for additional 2 just add cheese and Christmas, don't think i'm getting them:( Contents seem the same as those listed

looks as though he is going to his local wholesalers and buying/doing the cheapest hampers

Toto

Redouble wrote: »

Mine is a one off hamper deal too, but PayPal is a direct debit on my bank account so anything I buy using PayPal comes out as a direct debit.
I am with First Direct so might be different with others (although thinking about it, PayPal was a direct debit when I was with Halifax too)

My circumstances are identical so there is little point in me trying first direct. I will go trading standards route and will send my brother who lives up there to bang on his door.