Dell Inspiron Laptop Bargains (merged threads) [CLOSED]

goingsenile

All things considered I'd go with that as long as we're talking everything else exactly as the old spec. ie 60GB HD, 1yr warranty, 922 printer, cuddly toy, case of champagne....sorry, got carried away there. Okay, a full 1GB and a dvd writer would be nice but lets not spoil a good deal through greed. I say go for it and tell them to get on the blower to me when they're done with you!

Hope it works out.

puno

If the video card uses the main ram then you are getting less than 768. XP is memory hungry and in my experience runs better on 1024Mb than 768Mb. Less memory equals less performace especially if like me you edit home videos etc

Is it worth holding out for this? yes, they are legally bound to honour the order to at least the spec. of the original system and that includes the ram.

They will try and use the fact that you are getting an updated model to try and get you to accept a lower spec. After all they are running a business and will try and limit the cost as much as they can but they know they will have to stomach the ram upgrade if you insist.

Interested to see the full spec.

p.

Jay_Wiseman

their not legally bound to do anything, they never took the money out, they're just doing it in good faith. So I applaud them for that, many companies would tell us to go jump, the spec dauphins been offered is more than good, in fact he's getting a laptop that is worth more than the orginal one and the orginal deal was a stonker, this deal is verging on stupendous, so yes take up the offer! Cant wait for my phone call.

puno

Dell's Terms and Conditions are the basis on which a legal contract is formed,

Para-phrasing UK law

A purchaser makes and offer to buy a product

The seller accepts the offer.

Contract is formed

Payment occurs.

Once the offer to buy has been accepted (dell's Order Confirmation PDF) the contract is formed regardless of payment. The contract is broken if the purchaser fails to pay.

So yes they are legally bound!

Would you like me to dig out the act of parliament?

dauphin

I'm wondering whether there is any fundamental difference between a 2200 and a 510M, because I can configure a 510M to the same spec as the 2200 I have been offered, but with 1024MB memory, for the same price (to within £3) of that 2200. I'm not sure if I should suggest that idea to Dell or if I would actually be shooting myself in the foot if the 2200 is essentially a better machine than the 510M. There is also the risk that because the 510M is also available with a Pentium M715a processor, which is 1.5GHz as against 1.6GHz for the M725, they might at the same time decide that they can drop the processor back down to an M715a.
So many permutations!

Jay_Wiseman

hey I know its annoying when this happens but i can assure you until the money has 'physically' changed hands i.e. left the buyers bank then they arent required to fulfill the order (even though the order appears to go through and you get a confirmation) and can cancel at any stage without breaking consumer/trading laws, this type of thing has happened a thousand and one times before, and there have been numerous situations like these which have been topics on this forum (check for the ebuyer 28 inch tv fiasco here a couple of months back), where many companies have gone back on various orders because the money hasnt been withdrawn from the account. If the money was actually taken from our account on payment (not just a pending paymen i.e. with credit cards) then it would be a different story. Even the ones which have taken actual payment in then past have got out of honouring a deal (normally on advice of solicitors) if they say it was a price mistake or an end of line product which no longer exists, most of them normally get out of any punishment from TS also. Dell doesnt actually withdraw the money until just before they begin to make the thing so it gives them the option to cancel the order if things like this happen, which they do quite often. Ie. they run out of certain parts, when they are updating new systems and flogging the old 'end of life' ones off cheap. Though in my opinion dell deserves a slap on the back because regardless of the law the good news is that they're still offering a more valuable laptop to the people who missed out, for the same price.

Anyways back to the offer they've given you, Id take it, its very very good. If everyone who went for the original deal were getting what you've been offered this place would have been twice as chaotic as it was.

TDIfurby

Sorry to hear about all the goings ons with Dell... I had my 1150 delivered this evening, and I have to say for a first laptop it rocks. £486 got me a 2.8 processor, a gig of RAM and a wireless built in and optical mouse. Its hell of a machine.

(I honestly don't want to rub it in a bit that my purchase went so smoothly....)

jay_uk_3

Ive not yet recieved any emails from dell! The customer service aint right good!

Jay_Wiseman

yeah it is a pain and means those of us who got cancelled have to reorder and negotiate a bit, but if I can get my hands on a system like dauphins offering, then the nuisance would have been worth it. Bargain! :j

dauphin

Jay_Wiseman wrote:

hey I know its annoying when this happens but i can assure you until the money has 'physically' changed hands i.e. left the buyers bank then they arent required to fulfill the order (even though the order appears to go through and you get a confirmation) and can cancel at any stage without breaking consumer/trading laws)........

It all depends on the wording. Dell's T&C's say this:

"Orders may be received by writing, internet, telephone or fax but are only binding when accepted by Dell in a written Order Confirmation."

...and that's what we have, a written Order Confirmation. There is no way that Dell could claim there is not a binding contract here.