Abbey (merged)

katierose

Stick to you,re time frame not theirs

tickb26

tickb26 wrote: »

I went in to my branch of abbey and paid the £10 in cash for my statments and still not got them they said it would take about 7 days its now been 10 and i have found all my statments going back longer than the six years and have sent my letter asking for the money so no longer need the ones from abbey. so can i get my £10 back?

well i done it i went to my branch today after calling yesterday to see where my statments were as its been 2 weeks now and i was told they would be with me in 7 days and they said on the phone that it would take 8 weeks for the older ones to come but the more resent ones should be with me in the next 7 days. so i said that it wasn't good enough and that i didn't want them now if it was going to take that long (they did't know that i'd already found all my charges now and didn't need them.) for me to get them so i asked for my money back and they said i would have to go to the branch as it was cash. so i did today i told the girl what had happened and she said ok i can have my money back but as she didn't know how to refund it could i wait till mon or tue when the manager was in and he would put it in to my AC.

one up to me just got to see if i can get the £480 out of them as quick but some how i think not.

hlmsdog

I am now in a position with a new bank a/c set up, to pursue Abbey for 6 yrs of charges. A friend tells me that there may be, or have been, a time limit for making a claim. Has this time passed? Or can I still start a claim ?

jinkssick

you aint missed the boat coz it hasnt even left the dock.

youd be better off just getting it over with.

anley1

Mrs_Holmes wrote: »

Hi, I am new to this - please bear with me. Followed Martins tips & wrote to Abbey to reclaim the last 6 years charges (6K). I had a letter to confirm that they are looking into it & I would hear in 4 weeks. 4 weeks to the day I have had another letter telling me that the investigation is still ongoing & they will contact me within another 4 weeks. Has anyone else had this runaround ? any suggestions gratefully received......

See what I mean. If you try and play fair with the Banks they'll treat you with contempt alongside letting you hang in the wind.

If you want youyr money back, and all of it the only solution is the following -

1. Write letter 1 giving them 2 weeks to pay back or court
2. If you receive a letter back from them saying 'thanks, we're looking into your claim and will report back in 4 weeks etc' send them another letter saying they have another week to repay the money in full before you take them to court, and you will have no further warnings.
3. If you don't receive a letter back from them write again saying they have 1 week before court, no further warnings.
4. If nothing back or even a partial offer take them to court after 1 week.

It really is as simple as that and if you're not prepared to go to court and carry out your threats then I personally wouldn't bother trying to reclaim any money as you're wasting your time.

And make sure all these letters are sent recorded.

Good luck!

miss-bonkers

Hi all,
have just taken abbey to court and am now waiting for them to send in their
defence. They have until 24 April. So hopefully i will get some of my money
back!! Will let u know how it all goes.
Kim

TREACLE1961

hi everyone,we've just recieved notification from the courts that they have switched to our local court,and abbey have enclosed their defence etc etc etc having got this far what can we expect now from abbey

anley1

TREACLE1961 wrote: »

hi everyone,we've just recieved notification from the courts that they have switched to our local court,and abbey have enclosed their defence etc etc etc having got this far what can we expect now from abbey

Do nothing and wait until 2 weeks before the court date. Then send them thins letter -

CLAIM NO: XXXXXXX

Dear Sir or Madam

Over the last week I have been busy preparing my arguments alongside gathering facts for my court case against Abbey which will be held in XXX on the XXh XXX 2007 at 11.30am.

However, when looking at your defence as stated on the allocation questionnaire that was submitted I note that it is word for word the same defence that virtually everyone who is suing Abbey for settlement of unlawful bank charges has received.

As I believe that Abbey has not successfully used this defence in an actual court hearing I would like to offer you the chance of settling out of court if only to save you time, and Abbey’s legal budget money.

I look forward to your reply but if you do want to take the matter further then I very much look forward to seeing an Abbey representative in court at the beginning of next month.

Yours faithfully


This should force them to pay up before you have to worry about preparing any sort of defence.

If you don't hear from them by 3 days before your court date start preparing your defence, it's easy to do - the bank charge websites tell you all you need to know.

My bet is that there's a 95% cance they'll cave in before the court date.

But whatever you do DON'T settle for anything less than the charges + Interest + court fees. You have given them plently of opportunities to settle for a smaller amount and they didn't want to so they must pay up in full otherwise you'll see them in court.

Good luck!

TREACLE1961

many thanks much appreciated

alonso

Abbey's 14 days are nearly up to pay back the £1,711.00 they owe me. I've prepared the letter to go out on Wednesday 18 april (as they have already sent a letter stating they need 4 weeks to investigate)

I have added paragraph from martins templates 'without prejudice' that I will settle for £1,600

I know they won't but at least I've tried. I don't want to do the court bit as it looks like alot of preparation i.e court bundle/notes etc and the fear of not preparing well to jeopardise the case.

Well they have 14 days before I submit a claim on line. Anyone going through the claim stage at the mo?