MSE News: Another glitch hits O2 customers

mattlfc79

nsabournemouth wrote: »

It's the same old thing though isn't it. There are alternatives to mobiles if they don't work. Fixed lines, you know those things that many have in homes and offices up and down the country.

You'll find more idiots here, http://news.o2.co.uk/2012/10/12/o2-network-disruption-12-october/

I love the ones who are demanding to let their contracts be ripped up. I assume that they haven't read the small print about outages etc.

I love this comment, 'Why are we not being compensated? If didn't pay our full bill they'd be on us like a shot! Typical company getting too big for it's boots. Will be looking elsewhere for my new contract'

Here is what Mark from Manchester had to say, i copied and paste the idiots wording: 'why arnt you compensating people this time I did not get anythink last time this happened I think you should get your acts to gether and pay up or you will be looseing customers at this rate.'

Donna, among other things had this to say 'Not a happy customer, my daughter was in hospital after an operation and was trying to get in touch with me to go get her, a mobile is so I can be somewhere and still receive important calls,'


I know all of you are experts in consumer law and with that know your way around a mobile phone mast etc so you're right to !!!! your pants and wait to be told what to do.

So if you went to a petrol station and put a tenner of fuel in but you noticed you only got 8 quid worth would you just accept it. Don't think so. Appreciate they can have issues but not refunding the equivalent of a day's service is wrong.

Too many people get on their high horse. If we just accept mediocrity then it becomes the norm.