Goods received without installation instructions

dalesrider

Guardsman wrote: »

As I said before instructions are there for people who need them.
I have hung paper and to save expense I have done the job myself but at the same time I would look for a quality paper whatever the cost.

So if you bought some wallpaper and it did not have instructions.

WHAT WOULD YOU DO ???

Ring the shop/manufacture to ask ???
or
Simply slap it on the wall and then complain when it was not right....

Error has to be who put it on the wall :T

wealdroam

dalesrider wrote: »

Error has to be who put it on the wall :T

I agree.

Guardsman

dalesrider wrote: »

So if you bought some wallpaper and it did not have instructions.

WHAT WOULD YOU DO ???

Ring the shop/manufacture to ask ???
or
Simply slap it on the wall and then complain when it was not right....

Error has to be who put it on the wall :T

I would probably presume that it could be hung just like any normal paper that it needed no special treatment.

ThumbRemote

dalesrider wrote: »

So if you bought some wallpaper and it did not have instructions.

WHAT WOULD YOU DO ???

Ring the shop/manufacture to ask ???
or
Simply slap it on the wall and then complain when it was not right....

Error has to be who put it on the wall :T

As Guardsman says, put it on the wall. In the absence of instructions you assume it is a standard produce.

While retailers may get away with not providing fitting instructions on very standard products, they really cannot expect people to magically know that a product is non-standard without being informed.

As I said previously, within 6 months it is for the retailer to prove misuse. I can see no way they can do this.

paddyrg

ThumbRemote wrote: »

In the absence of instructions you assume it is a standard produce.

That presumes trimmed is the only standard, untrimmed nonstandard. But it is standard, a different standard, and a standard that predates trimmed papers by decades. If you haven't heard of something, it doesn't mean alternatives do not exist. For instance, many people don't know of .odt or .rtf word processor standard formats - yet they exist and to a professional are immediately apparent.

unholyangel

ThumbRemote wrote: »

As I said previously, within 6 months it is for the retailer to prove misuse. I can see no way they can do this.

Well see herein lies the problem. There is no fault with the paper. There is a "fault" with the service the painter/decorator provided.

Also, SoGA doesnt cover things that should be apparent upon inspection.........even if it only shows when paste is applied, the decorator shouldve noticed when he was hanging the 2nd sheet at the latest. As his attention should have been in particular on the seams and matching up any patterns - exactly where the OP said the watermarks were.

A plank of wood doesnt come with instructions, neither does a carpet, bricks (as someone else pointed out) and a whole range of other items.

As an aside note, I've just opened 3 spare rolls (all different suppliers/papers) I had left over from decorating. They're all "normal" paper and guess what? Not ONE of them has instructions.
4 tins of paint I have dont have instructions either (well they carry safety warnings but no application instructions). Should I sue them all?

Guardsman

So if something does not have instructions on it does that make it OK.
Is that how things should be ?

Fosterdog

Guardsman wrote: »

So if something does not have instructions on it does that make it OK.
Is that how things should be ?

Some things require a certain level of skill or training to be able to use/do. If you have the relevant experience you don't need instructions, if you don't have the experience then you shouldn't be doing it yourself. You would either have someone who knows what they are doing to show you, teach yourself (through trial and error and maybe online help/a book) or you hire a professional.

In this case OP hired a "professional" but he failed to do his job correctly by attempting to doing something he didn't have the relevant skills for.

Guardsman

Certain level of skill yes I agree but having basic instructions on the paper would help me determine if my skill level is up to the job or not.
If I knew a paper needed to be trimmed I would not bother looking at it because it's not something I could do myself.

vyle

My sliced bread didn't come with instructions... I tried to make lunch and ended up with one slice of bread on the ceiling and the rest assembled into a bready stonehenge that I'd coated with turpentine.

Tesco will be getting a letter from me tomorrow... how could they be so careless as to not provide clear sandwich making instructions?