Advice on gas usage, incorrect billing and checking please

eclareb

penrhyn wrote: »

When you are running the heating what temperature are you setting the room stat to?

21deg.
I have underfloor heating in one room adjacent to kitchen, the rest have radiators.

penrhyn

I'd certainly reduce that by 1 or 2 degrees.

macman

None of this explains why your meter readings show an annual usage of one third of what the supplier says you are using?

penrhyn

Indeed, is the OP still with EON? Perhaps the EON Company Representative could help out.

Betelgeuse! Betelgeuse! Betelgeuse!

jalexa

eclareb wrote: »

30/9/12 - 18398 419 (12.20pm)
1/10/12 - 18402 304 (12.40pm)

Taking that in isolation. A metered consumption of (18402.419 - 18402.304) * 11.2 = 43kWhrs.

Part Sunday so perhaps the heating was on for longer but IMO very high usage for current outside temperatures and not a good precursor to winter.

Either the meter is accurate and you are using the gas or the meter is grossly inaccurate. That would be very rare but my "bath test*" (something I believe your installer should have done) would (probably) confirm the meter was accurate and provide you confidence to scrutinise your usage which, *probably*, is the issue.

Until you eliminate gross meter error further speculation is pointless.

*PS: You don't need to fill the bath, you could just run the kitchen tap for 10 minutes or so. But with the "bath test" you can enjoy a bath afterwards.:D

jalexa

eclareb wrote: »

Information from online:
latest bill 6/6/12 (18361) - 5/9/12 (18174) = 187

converted to 2120kwh used

During this period I know that my boiler was used for hot water only, thats hand washing and dish washing. Possibly 2 x bath for my youngest per week (we all use the shower and thats electric as is everything else in the house). So does that amount sound about right?

No, that's 23kWhrs/day in the middle of summer for 2 x young person baths a week (and electric showers). Something isn't right. Pls pls edit the read/dates transposition typo. Keeps catching me out when I do calcs on your other readings.

dogshome

Hi elcareb - I did a few sums on the readings you posted which showed some very odd results on your daily consumption

Thurs.20th Sep - Sat 22 Sep 0.51 Units used in 50.5 hours
Sat. 22nd Sep - Mon. 24th Sep 5 Units used in 45 Hours
Mon 24th Sep - Tues 25th Sep 0.343 Units used in 21 hours
Tues 25th Sep - Wed 26th Sep 2.234 Units used in 24 hours
Wed 26th Sep - Fri 28th Sep 9.1 units used in 51 hours
Fri 28th Sep - Sun 30th Sep 8.7 Units used in 45 Hours
Sun 30th Sep - Mon 1st Oct 3.95 Units used in 28 hours

I started this excercise to see if your lifestyle showed a weekly pattern, which it doesn't.
You may know reasons why the consumption drops to 'normal' useage for the periods of 20th/22nd Sep & 24th/25th Sep, but outside that I think a meter check is needed - what type of display does the meter have?
Do you have any comments jalexa

jalexa

dogshome wrote: »

but outside that I think a meter check is needed - what type of display does the meter have?
Do you have any comments jalexa

I completely agree there is no consistent pattern, even of gross error. I have advocated, purely for elimination purposes, a boiler rate test, but most likely there is another explanation which may or may not be meter related. What (like you) can't tell from the data.

A pic of the meter would be great.

eclareb

penrhyn wrote: »

Indeed, is the OP still with EON? Perhaps the EON Company Representative could help out.

Betelgeuse! Betelgeuse! Betelgeuse!

OP?
These bills are with Eon, but Ive recently switched so now going to Scottish.

I will take a pic and try and post and I will do the bath test (couldnt do it last night, its right next door to my youngest room and it would have woken her up!).

Thanks for your advice with this guys.....

penrhyn

OP Original Poster.