Slimtone plus Raspberry Ketone - free trial - NOT! (another Nutrascience)

Aimz1989

Also I did try ringing the company but after repeating your name and postcode about. 20 times and brig on the phone 15 minutes I hung up no one I spoke to spoke any English

2dogs4kids

that skincare company had just fleeced me for £90 they do the same scam but for anti aging skincare. Which is a rubbish thin cream. Same thing 14 days yada yada! Not a sample but signed up fbor a trial. Etc. I have cancelled card and got cancellation number from them addresses are the same.

2dogs4kids

that is natural skin not the other legitimate one. just so you know it is not just diet pills but skin cream.

MCFC

This company has taken 153 out of my daughters account when the online amount states 4.95, which in my eyes is illegal, RBS will not help at all and RBS said she should contact OFT who will obviously do nothing. This was paid by visa debit, RBS are saying they cannot refer it to visa because she cant prove these facts with a receipt, even though the page is still online with the 4.95 details on it.

Does anyone know where she stands with this with visa because surely they shouldnt be allowed to get away with this and I thought visa should be able to do a chargeback for an unauthorised transaction.

thanks

MooSah_2

Lucky I read this before attempting to do anything! Found some extracts from one of their websites, so it may help some people here:

---

Contact Information:

Toll Free Customer Service phone: 0800-909-8002

UNITED STATES
Raspberry Ketone Fresh
Attn: Fulfillment Center
RMA # (initial Order #)
14603 East Moncrieff Place #100
Aurora, CO, 80011, United States

EUROPE
Raspberry Ketone Fresh
Attn: Fulfillment Center
RMA # (initial Order #)
PO Box 13587
Linlithgow, West Lothian, EH49 9AT, UK

CANADA
Raspberry Ketone Fresh
Attn: Fulfillment Center
RMA # (initial Order #)
64 Bakersfield St
Toronto, Ontario, M3j 2w7, Canada

Under their T&C's:

8. 14 Day and 10 day Trial Terms:

Prices for shipping and merchandise vary by product. Please see specific details in the terms located on the individual product pages. By ordering a trial you will be sent a 30 day supply of the product and charged only for shipping ($1.95 - $9.95 depending on product). If you feel the product is not for you, cancel within 14 days from the order date if you purchased a 14 day trial, or within 10 days if you purchased a 10 day trial, to avoid the full purchase price ($49.95 - $169.99 depending on product) and enrollment in the auto-shipment program which sends you a month supply every 30 days and charges the same purchase price (shipping is free for all auto-ship orders). To cancel anytime simply call 0800-909-8002 to receive an RMA and return any unused portion to us within 30 days. Any charges will appear as Raspberry Ketone Fresh on your credit card statement.

---

Hope not too many people get caught out by this (but having gone through this thread, it seems a lot have!)

MooSah_2

Oh and as for whether the stuff works, have a read of this:

http://www.wordsonwellness.com/post/2013/02/04/Green-Coffee-Bean-Raspberry-Ketone-and-Weight-Loss-at-QVC.aspx

saucybeanz

Hi everyone,

The way to deal with this incredibly annoying scam, is simply to return the product. Once you receive your package you must keep it intact (all bottles sealed) and return it to the address on the label (PO Box 13511, NOT the address on the website) this must be sent by signed delivery so the company can not deny they have received it.

I managed to get an RMA number from the returns number on the website, however it appears that number now only operates for America and Canada.

I received a full refund the day the package was received by them so I would recommend trying this! I also included a brief letter stating that I wanted a refund and had complied with all their terms and conditions.

After that it's a good idea to ring your bank who will be able to note that you have cancelled your subscription with them, and whilst they can't stop the company taking any more money from you it will be refunded by the bank within 24 hours if they do so.

I hope this helps and good luck!

angryangel

crusader55 wrote: »

I happened to be looking through one of the side adverts for this Ketone product and initially closed it down but it stopped me with a trail option for "£3.48". Stupidly enough, I was tired and on a boring night-shift and decided that I'd give it a try.

3 days later the pills were put through the letterbox, no instructions or any correspondence. Yesterday, I noticed that the company had dipped my account for £63.71. As you can imagine, I went mad and eventually found a website of theirs which when I study the T&c's, well, well, what a surprise there it is, no quarter given or asked and the timeout period has been and gone. I have cancelled the order and received a cancellation confirmation from them.

The pills are untouched in a kitchen drawer and the only good thing is maybe that when I'm hungry and have not got the £60 for food, I can always eat them to stop my hunger pains but what's the betting that the pills are as rubbish as their supplier!!!

I will have to put this done to experience, I should have known better, so I now have to go through the procedure of changing debit cards in case they try to dip more as they are obviously a scamming company of a sort and I don't trust them to keep their word.

Why can't these companies just be shut down instead of fleecing everyone!!!

How did u cancel your order no contact information provided is correct.. please help x

iceeyed_girl

Hi,I want to ask you what was the number u rang and how can u proof return product?? And when they told you the RMA and returning adress what did u put into tha package u sent? After what time they received your money?? Thank you very much! I am so dissapointed of everything that happened

SAppleby

H there just searched for this as I fell for this last month and found out recently that I had been automatically enrolled into their programme and charged £84.99. Mine was with a company called Beyond Nutra Ltd. I signed up for a free trail for 24 days and ended up without realising signing up for a regular subscription. I was fuming! But I checked back on their site and it does actually say in the terms and conditions and next to the tick box so I didn't have a leg to stand on frsutratingly. But I called them to cancel and they charged me £38!!! Hopefully that's the alst money they'll egt from me tho. An expensive free trial that's all I can say! BEWARE!!