Virgin Media. Blocking 0844/0845/0870/0871 and other Gateway Numbers.

in Phones & TV
34 replies 32.9K views
I have had a E-Mail from a contact that says VM are going to start blocking numbers used as gateways to cheaper suppliers, that lots of call traffic go through, in an attempt to claw back some revenue.

I am not aware if this affects both Cable and Non Cable Customers,or only the former.

Let the game of cat and mouse begin.;)
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Replies

  • I just noticed this post: http://forums.moneysavingexpert.com/showthread.html?t=420079

    So it looks like they have started.
  • alan99_2alan99_2 Forumite
    225 Posts
    Do you know.
    Will they distinguish between 0844/0871 gateway numbers and other direct 0844/0871 numbers.

    If they are going to ban all then people cant contact their doctors surgery or any businesses using 0844/0871 numbers.
    If so that will teach the 0844/71 businesses a lesson.(use a 01/02 number)

    Alan
  • Stuart_WStuart_W Forumite
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    Does this mean they will eventually prevent indirect access companies like First Telecom and The Phone Co-Op who use 0800/0808 access?
  • bbb_ukbbb_uk Forumite
    2.1K Posts
    As mentioned in the other thread on this by Heinz, only BT are forced to allow access to all possible number ranges.

    VM can, and appear to have started, to block access to numbers that are used to make calls at cheaper rates than what VM charge.

    This can mean, if VM decided to, block access to freephone numbers and 01/02 used by the likes of Call18185, Phone Co-op, First Telecom, etc...

    Remember that VM are THE most expensive landline provider for calls so anyone unfortunate enough to still be with them then it's recommended to migrate to BT.
  • VM have the ability to detect large amounts of traffic going to any number,so if they detect that the number is being used to bypass their tariffs whether it is geographical or non geographical they can block it,just like Orange use to block access to freephone numbers that gave access to cheap calls.One way round it would be for cheap call suppliers to issue different access numbers,hence my suggestion that a game of cat and mouse might begin.

    It appears from the post in the other thread on this subject,Virgin Media CS staff have a list of numbers blocked. Perhaps a kind VM person might care to indicate how wide ranging this list is.:cool:
  • ACDeagACDeag Forumite
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    bbb_uk wrote: »
    As mentioned in the other thread on this by Heinz, only BT are forced to allow access to all possible number ranges.

    VM can, and appear to have started, to block access to numbers that are used to make calls at cheaper rates than what VM charge.

    This can mean, if VM decided to, block access to freephone numbers and 01/02 used by the likes of Call18185, Phone Co-op, First Telecom, etc...

    Remember that VM are THE most expensive landline provider for calls so anyone unfortunate enough to still be with them then it's recommended to migrate to BT.

    Can always use VOIP. I have a VM line which is only for incoming calls. VOIP is for outgoing. Only have the VM line because I got good retention deal.
  • Poppy9Poppy9 Forumite
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    bbb_uk wrote: »
    Remember that VM are THE most expensive landline provider for calls so anyone unfortunate enough to still be with them then it's recommended to migrate to BT.

    I've been offered telephone with free calls to landlines for £11 per month which is the same as my BT landline with no free calls. The package also includes free digital TV. Am I missing something that makes them more expensive as they say landline calls are included in £11 per month.

    Thanks
    :) ~Laugh and the world laughs with you, weep and you weep alone.~:)
  • HeinzHeinz Forumite
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    Poppy9 wrote: »
    Am I missing something that makes them more expensive as they say landline calls are included in £11 per month.
    Even if it was* an 'at any time' package, it's landline calls to UK 01/02 numbers ONLY.

    They make their money with high charges (6p connection before the call charges are added) for all other types of calls.

    *Virgin's 'anytime' package is £25/month.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • ACDeagACDeag Forumite
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    Poppy9 wrote: »
    I've been offered telephone with free calls to landlines for £11 per month which is the same as my BT landline with no free calls. The package also includes free digital TV. Am I missing something that makes them more expensive as they say landline calls are included in £11 per month.

    Thanks

    For £11 per month you are only getting free weekend calls. You will find your weekday call costs expensive, weekday evenings will be 200% more than BT excluding connection fee. 0845/0870 numbers are more than 300% more than BT at certain times.
  • For £11 a month from BT you can benefit from virtually free caller display (11p a month spend needed) , and get their free itemised paper billing.

    Where as VM will charge you £1.75p a month extra for caller display,plus £1 a month for the itemised paper billing.

    Then theirs VM more expensive then BT mobile tariffs,and BT only operate minute billing on some chargeable calls,where as from 1/5/2007 VM will operate it on all chargeable calls.
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