📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Virgin Media. Blocking 0844/0845/0870/0871 and other Gateway Numbers.

Options
13

Comments

  • roses
    roses Posts: 2,333 Forumite
    Part of the Furniture Combo Breaker
    Isn't this against OFCOM regulations? Or do they only apply to BT?
  • hurrah
    hurrah Posts: 1,373 Forumite
    roses wrote: »
    Isn't this against OFCOM regulations? Or do they only apply to BT?

    At the present time only BT are required to allow access to other networks.
  • Saeed
    Saeed Posts: 733 Forumite
    correct as of today first telecom working OK. I called to cancel my virgin phone and they forgot to disconnect the service. Called then day after it was meant to be disconnected and it got cancelled for 3 days and now it is back on :confused: Better not bill me for it. I already got £10 off them when they failed to collect my equipment the other day even though they tried to get out of paying me :D! I am only going to be a virgin phone customer for a short time as have activated my Netgear VoIP over their broadband which I have negotiated down to £10/month for 2MB unlimited:T I have got 5 of these routers which each came with 555 minutes free to landlines for that's me set for the yr:rotfl:
  • does the numbers work with wireless connection
    Vanessa:j
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    bubbles08 wrote: »
    does the numbers work with wireless connection
    What numbers?

    If you mean can you use DECT phones when using 1899, 18185 or 18866 from a BT landline, the answer is yes.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Arcadian_2
    Arcadian_2 Posts: 9 Forumite
    Advice needed please..

    I'm on NTL now VM and I'm paying a FORTUNE to them. I decided to go for an Orchid dialler solution but I now discover that VM are blocking 3rd party routed calls. So a switch to BT looks necessary. My situation is this:

    I have 2 separate lines (one for home office) & cable BB. I pay minimal line rental (but massive call charges) and £25p/m for 4Mbp/s BB. I still have the main BT socket, but would need to install a second BT line, which I gather is (prohibitively) expensive.

    I can switch main phone line to BT and use Orchid Dialler to route calls.
    But what to do with 2nd (home office) line? Stick with VM and use some sort of VoIP set-up. For peace of mind & ease of use, I'd prefer to have both lines on an Orchid system but this would mean installing a 2nd BT line which would wipe out any savings.

    What is the best BT deal I can get. Is theree one that gives me a 2nd number (and can I port my existing phone number?)

    What about BB. If possible I'd like to ditch VM altogether. Is BT BB or integrated phone BB solution worth considering?

    All help would be very much appreciated, as my head is beginning to spin with all the permutations

    TIA
    Arcadian
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Please stick to one thread Arcadian - it gets confusing hopping between several.

    I've replied on http://forums.moneysavingexpert.com/showthread.html?t=15502&page=42
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • alan99 wrote: »
    Do you know.
    Will they distinguish between 0844/0871 gateway numbers and other direct 0844/0871 numbers.

    If they are going to ban all then people cant contact their doctors surgery or any businesses using 0844/0871 numbers.
    If so that will teach the 0844/71 businesses a lesson.(use a 01/02 number)

    Alan

    Hi

    I have only just discovered this web site (and that there are ways to cut calls costs).

    I am a Virgin Media customer and I have free calls anytime from my landline to 01 and 02 numbers. It's the calls to 0845 and to mobiles that sting. But I'm not really sure what prefix to dial to bring the costs of those calls down. I have looked at various articles on this web site but, to be honest, it's a bit mind-boggling. Can you help?
  • Heinz
    Heinz Posts: 11,191 Forumite
    Part of the Furniture Combo Breaker Car Insurance Carver!
    Milie1 wrote: »
    I am a Virgin Media customer and I have free calls anytime from my landline to 01 and 02 numbers. It's the calls to 0845 and to mobiles that sting. But I'm not really sure what prefix to dial to bring the costs of those calls down. I have looked at various articles on this web site but, to be honest, it's a bit mind-boggling. Can you help?
    I'd suggest you sign up online for a 18185.co.uk account (opt to pay by Direct Debit, it's much safer than giving Continuous Payment Authority on a credit or debit card).

    You won't be able to use the 18185 prefix but you should be able to use their 0808 1 703 703 freephone gateway to get cheaper 0845 and 0870 calls. I don't know how much you're paying for your cals to UK mobiles but, if 4p connection and 10p/minute during the week and/or 4p connection and 4p/minute at weekends is cheaper, you could use the gateway for those calls too.

    You could even manage the call routing using an Orchid LCR dialler - but that's a whole different level.
    Time has moved on (much quicker than it used to - or so it seems at my age) and my previous advice on residential telephony has been or is now gradually being overtaken by changes in the retail market. Hence, I have now deleted links to my previous 'pearls of wisdom'. I sincerely hope they helped save some of you money.
  • Hi

    Thanks for that information. I'll check it out.
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.1K Banking & Borrowing
  • 253.1K Reduce Debt & Boost Income
  • 453.6K Spending & Discounts
  • 244.1K Work, Benefits & Business
  • 599K Mortgages, Homes & Bills
  • 177K Life & Family
  • 257.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.