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Claire_Alex

Also had mine rejected from not being Sainsburys despite it not being mentioned in the terms and conditions

purplestar133

Claire_Alex wrote: »

Also had mine rejected from not being Sainsburys despite it not being mentioned in the terms and conditions

Oh no! Just waiting for my rejection then. Got mine from Tesco.

m1kjm, what is the Unilever number you used to enquire whether Surf was included? I'm getting ready...

m1kjm

purplestar133 wrote: »

oh no! Just waiting for my rejection then. Got mine from tesco.

M1kjm, what is the unilever number you used to enquire whether surf was included? I'm getting ready...

0800776644

anna1976

Thank you to everyone who has left posts concerning the problems with this offer. I have already sent my claim, purchased at Tesco, so am expecting the rejection letter any time. I phoned the number which was given in the last post and managed to get a call back after 24 hours; the lady was very helpful and asked if those of you who have got a rejection letter will send a scan of it to unilever@unileverconsumerlink.co.uk they will look carefully at the problem. I suggest you also send a scan of their terms and conditions. I am hopeful that they will acknowledge their mistake and send us refunds.

Claire_Alex

I have redone an application this time purchasing from Sainsburys

m1kjm

I've had two Tesco Persil rejections to date so I've sent snotty letters to the claim handling address from my Birds Eye templates.

chapistano

Sorry if this seems a bit thick but for the refund for the persil is the product code the barcode and do you have to cut it off and send it?:question:

m1kjm

chapistano wrote: »

Sorry if this seems a bit thick but for the refund for the persil is the product code the barcode and do you have to cut it off and send it?:question:

I used the little black code at the top of the pack. I don't know if that's right because I've not had a successful refund yet!

flyer

I think its the code at the top at the pack which includes a time. I cut it out and sent it.

anna1976

Yes, it is the code at the top of the packet that they want; I received an email reply from Persil comfirming this.