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  • steve6363
    steve6363 Posts: 134 Forumite
    does that mean we can only buy them from sainsburys
  • trefre1
    trefre1 Posts: 98 Forumite
    Tenth Anniversary
    This is from from www.persil.co.uk/money-back-tcs web site


    1. The Persil 38w Money Back Guarantee is open to all UK residents aged 18 or over.
    2. The Money Back Guarantee applies to packs of Persil 38w capsules bought between 8th June 2016 and 03rd August 2016.
    3. If you’re not satisfied that this product has provided a brilliant clean, please send through the product code listed at the back of pack along with your original dated itemized till receipt showing your purchase, a minimum of 25 word statement detailing why you were not satisfied along with your name and address, including post code to, Persil 38 Wash MBG, PO Box 7557, Derby, DE1 0NP within 21 days of purchase. For the avoidance of doubt, the Money Back Guarantee cannot be claimed via any retailer.
    4. No photocopies or photos will be accepted. No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these instructions will be rejected.
    5. Closing date for receipt of claims is 24th August 2016.
    6. Claims submitted with insufficient postage will have the postage deficit and Royal Mail surcharge deducted from their refund, if the total refund becomes a negative figure, no refund will be issued and your claim will be deemed as invalid.
    7. Only one claim per household for a single pack refund.
    8. Responsibility is not accepted for claims lost, damaged or delayed in the post. Proof of posting is not proof of receipt. Claims (including receipts) will become the property of the Promoter and will not be returned. Please take a copy of your till receipt before sending.
    9. Each valid claim will receive a cheque to the value of the Persil 38w capsules as stated on the receipt (up to a value of £9 for Persil capsules). The cheque will be sent within 28 days of receipt of your claim and will include the cost of postage including first class postage to a max of 64p.
    If the product code from the back of pack from your Persil 38w capsules is damaged, please contact the Unilever Careline on 0800 0852639.
    10. By entering the Money Back Guarantee, all entrants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to the Data Controller for the purposes of the administration of this Guarantee and any other purposes to which the entrant has consented. All entry instructions form part of the rules.
    11. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
    12. Your statutory rights remain unaffected.
  • Africat
    Africat Posts: 1,078 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    I got my refund for the Birds Eye waffles yesterday. Wasn't impressed with them at all!



    Did they refund postage?
    Doesn't seem to mention it on the pack?
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    Africat wrote: »
    Did they refund postage?
    Doesn't seem to mention it on the pack?

    It doesn't mention it does it? But yes, they refunded 55p.
  • purplestar133
    purplestar133 Posts: 1,731 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    trefre1 wrote: »
    This is from from www.persil.co.uk/money-back-tcs web site


    1. The Persil 38w Money Back Guarantee is open to all UK residents aged 18 or over.
    2. The Money Back Guarantee applies to packs of Persil 38w capsules bought between 8th June 2016 and 03rd August 2016.
    3. If you’re not satisfied that this product has provided a brilliant clean, please send through the product code listed at the back of pack along with your original dated itemized till receipt showing your purchase, a minimum of 25 word statement detailing why you were not satisfied along with your name and address, including post code to, Persil 38 Wash MBG, PO Box 7557, Derby, DE1 0NP within 21 days of purchase. For the avoidance of doubt, the Money Back Guarantee cannot be claimed via any retailer.
    4. No photocopies or photos will be accepted. No claims from agents, third parties, or organised groups will be accepted. Incomplete or illegible claims or those not in accordance with these instructions will be rejected.
    5. Closing date for receipt of claims is 24th August 2016.
    6. Claims submitted with insufficient postage will have the postage deficit and Royal Mail surcharge deducted from their refund, if the total refund becomes a negative figure, no refund will be issued and your claim will be deemed as invalid.
    7. Only one claim per household for a single pack refund.
    8. Responsibility is not accepted for claims lost, damaged or delayed in the post. Proof of posting is not proof of receipt. Claims (including receipts) will become the property of the Promoter and will not be returned. Please take a copy of your till receipt before sending.
    9. Each valid claim will receive a cheque to the value of the Persil 38w capsules as stated on the receipt (up to a value of £9 for Persil capsules). The cheque will be sent within 28 days of receipt of your claim and will include the cost of postage including first class postage to a max of 64p.
    If the product code from the back of pack from your Persil 38w capsules is damaged, please contact the Unilever Careline on 0800 0852639.
    10. By entering the Money Back Guarantee, all entrants will be deemed to have accepted and be bound by the rules and consent to the transfer of their personal data to the Data Controller for the purposes of the administration of this Guarantee and any other purposes to which the entrant has consented. All entry instructions form part of the rules.
    11. These terms and conditions shall be governed by English law and the courts of England and Wales shall have exclusive jurisdiction.
    12. Your statutory rights remain unaffected.

    Was just looking at my depleting stocks of washing powder etc and thinking we could do with a new MBG!

    Note the terms say you must claim within 21 days of purchase.
  • flyer
    flyer Posts: 2,286 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    So are Surf and Persil the same company? Can we apply for both?
    Even if you are a minority of one, the truth is the truth.
  • rabjoshu
    rabjoshu Posts: 65 Forumite
    Anyone else awaiting Listerine refunds?
    I applied for mine 2 months ago. Nothing.

    Who do I contact to enquire about the delay?
  • centretap
    centretap Posts: 164 Forumite
    flyer wrote: »
    So are Surf and Persil the same company? Can we apply for both?

    In the UK yes, Persil and Surf are both made by Unilever.
  • centretap
    centretap Posts: 164 Forumite
    steve6363 wrote: »
    does that mean we can only buy them from sainsburys

    From the T&Cs
    For the avoidance of doubt, the Money Back Guarantee cannot be claimed via any retailer.
  • m1kjm
    m1kjm Posts: 1,282 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    centretap wrote: »
    From the T&Cs
    For the avoidance of doubt, the Money Back Guarantee cannot be claimed via any retailer.

    That particular T&C means you can't go into the store and demand your money back under this promotion.
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