To sky or not to sky

Moneymaker

tony863 wrote: »

Well it has started to pixilate on certain recordings.

Why not get it repaired by Digifix in Buxton, or other company offering this service?

tony863

Could do but can get a refurb for £30 or engineer call out for £15. Surely that would be better? I'm thinking £89 for a brand new box ain't that bad really

[Deleted User]

tony863 wrote: »

Could do but can get a refurb for £30 or engineer call out for £15. Surely that would be better? I'm thinking £89 for a brand new box ain't that bad really

Do make sure your problem is not with the dish or cabling first.

tony863

Thanks I will. I rang sky back tonight and asked about 20% the basic package. They've already changed their tune and will now only offer 20% off the tv package as oppose the whole package. I've told them to stick it for the mo.

I also asked about paying for the recording facility and using the old box as a free view. They told me it wasn't possible unless I had a subscription of sorts. I always thought you could pay £10 a month for the record only facility?

phil_kirsty

Cancel the full lot then keep checking emails you will get one saying "where did we go wrong" its a questionaire ,fill it in the first one says something like would you recommend us to friends or was you happy put 1 for that as a score then fill the rest.

Within a few days some one will ring you asking why and say everyone you know is getting really good deals etc and you are having to pay for a new box and £15 for someone to come out and only offered 20%.
They will give you a new free box and offer a better deal

faerie~spangles

Why do you want a new box?

What advantages does having a Sky subscription actually benefit you and your family?

tony863

Because the one I have is two years old and the image pixilates

andyf3050

I may be wrong but I'm sure I've read somewhere that when you have left sky for a period of 3 months you may then be eligible as a new customer and could take advantage of the new customer deals. If this is true, then my advice would be to wait and then take out a new contract.

HTH?

[Deleted User]

andyf3050 wrote: »

I may be wrong but I'm sure I've read somewhere that when you have left sky for a period of 3 months you may then be eligible as a new customer

I'm afraid you don't qualify as a "new" customer after only three months...

[Deleted User]

tony863 wrote: »

the one I have is two years old

That's not very old at all.
I agree with the earlier poster who suggested your fault may be dish misalignment rather than your decoder.
Sky boxes are normally far more reliable than that.