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Moral dilemma do I refund?

245

Comments

  • What a thoroughly horrible person you are.

    Thanks so much an explanation as to why you think this would have been more helpful than a summary judgement.
  • starrybee
    starrybee Posts: 1,917 Forumite
    Part of the Furniture 1,000 Posts Photogenic
    Thanks so much an explanation as to why you think this would have been more helpful than a summary judgement.

    Don't think an explanation is needed really.
  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    As I understand it we have a contract. She agreed to buy the item as described. She is the one who would be wanting out of the contract not me. As I see it she should have read the description more thoroughly. It's not my fault that she didn't.

    The devil is winning out here. I'm keeping the cash and waiting to see if she raises a dispute. Personally if I were in her position I'd put it down to my own stupidity. Thanks for the input on both sides people

    So how many people are now scouring ebay for a coffee table of about that price to warn the buyer they need to get a claim in sharpish as they have a crooked seller?
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin
    soolin Posts: 74,477 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    £10.50 is a very popular price for a coffee table, this one though is in the way of the seller who keeps walking in to it:

    230842655783
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • soolin wrote: »
    So how many people are now scouring ebay for a coffee table of about that price to warn the buyer they need to get a claim in sharpish as they have a crooked seller?

    *puts hand up* :j
    I think you will find that by any law and 'Ebay law' you do have to refund as they have changed their minds. It's under the distance selling acts which can be found here http://pages.ebay.co.uk/businesscentre/returnsandthelaw.html

    Under the Consumer Protection (Distance Selling) Regulations 2000 you have to refund an item if the buyer changes their mind within 7 working days after the day on which the item was delivered.

    I am shocked, most sellers would understand that it's human error, no-one is perfect. Fair enough you are annoyed your are going to have it cluttering up for for £10 odds surely you can just refund it?
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  • The search options (within 10 miles etc.) are flawed.

    I put in 'within 10 miles' on my search and i get listings from Birkenhead, Liverpool and Runcorn...I'm in North Wales near Prestatyn!

    Birkenhead, via road is over 30 miles away, but ebays search is 'as the crow flies' and thinks the river Dee doesn't exist (or i have a personal hovercraft...)

    So, search by distance on ebay isn't perfect, she might be 10 miles away, but 20 via road...
  • OP shame on you.

    The search is very flawed. I have tried to search for items closeby and it tells me something 5 miles away is 1,000,000 miles. :D
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    soolin wrote: »
    £10.50 is a very popular price for a coffee table, this one though is in the way of the seller who keeps walking in to it:

    230842655783

    What a coincidence. That one is also relisted due to a buyer not being able to collect.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
  • Froggitt
    Froggitt Posts: 5,904 Forumite
    Surely for a collection in person, INR doesnt apply. Doesnt the table now belong to the buyer, who needs to make arrangements to collect it?
    illegitimi non carborundum
  • halibut2209
    halibut2209 Posts: 4,250 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    So that would make the OP a thief then, seeing as they have relisted the table.
    One important thing to remember is that when you get to the end of this sentence, you'll realise it's just my sig.
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