BT 2013 price increases

bloss0m

Just left BT today sick of the line rental prices rises. Gone with sky and paid up front for £119 and get free calls on evening/weekend that offer soon ends 1st sept

pawlala

BT_company_representative wrote: »

@Butterfly Brain and Pawlala I'm happy to get in touch with you about your accounts, send me your contact details using the webform in my bio and I'll be able to help.

Please don't take offence when I say there's nothing you can say or do to make me change my mind after the poor service BT have given to me in 2012. I'm off to somewhere else

marshy50

For the lucky millions in a Virgin Media area like myself just ditch BT and the landline all together. Just have Virgins internet no need for a landline then sign up with Vonage £4.99 per month which includes unlimited calls. Vonage will then send you a box that plugs into the router that you plug your phone into it is just like having a landline piggy backing over your cable internet. You can chose any geographical number or even port your existing number. This as many advantages cheap unlimited calls no long contracts and if you ever move you just take the box and number with you even if you move to the other side of world so friends and family can call you on your local number for the price of a local call where ever you are. I often take mine with me if I am staying at a friends house who have internet. I have been with Vonage over my Virgin internet cable now for many years and I can thoroughly recommend this set up.You can even add two lines at a small additional fee. Comes with all features like caller display ring back etc at no extra cost. For mobile calls just use minutes on your mobile contract or pay and go mobile.

woodface7

marshy50 wrote: »

...sign up with Vonage... .

Interesting. What's the sound quality like with VOIP? (I've heard varying results with Skype.)
Are there issues with using extensions around the house away from the router, or getting Caller ID?
And does an answerphone work as normal?

rickbonar

Is the BT rep having a giraffe?

Money saving? money grabbing more like.

How on earth is this site allowing phone company reps to tout business here?

In particular a money grabbing rip off company like BT? too.
Privatising a monopoly which they've abused to the max. Years ago it was shown that they could have provided free 24/7 phone calls and internet and still make a vast profit .... from just the line rental alone.

Also could have brought in ADSL years before but tried to hinder that and peddle the con service at a ridiculous price of ISDN.
Outrageous.

And don't waste your time with offcom.... just a government ploy to deflect public complaints from having any impact.

They never ever do anything. You've got more chance of convicting a rogue Police officer or banker!

And that's saying something!!!

rickbonar

stewil18 wrote: »

I've got to say, i am amazed people stay with BT at the prices they are, they simply aren't competitve.

It has taken me a good while to get my parents to see this way of thinking, but finally i have talked them round. They were paying a ridiculous amount with BT for line rental and capped broadband. They are now with Sky, with cheaper unlimited broadband, the same call package and now, Sky TV (entertainment package) for only £3 - £4 more a month than BT.

Its a pity BT didn't show as much interest in my parents prior to them leaving, only offering a sweetner deal when the line transfer had been noted....but only if they signed up to a 18 month contract.

Good riddance BT.

It was exactly the same with my mum, older people seem to be very cagey about moving to a new phone provider. What did it for my mum is the charges for sending you a paper bill. Something like £5 per bill (in fact with BT it's probably more).
She went over to post office and was very pleasently surprised - not only the tariffs somewhat cheaper and no extra rental charges for "free" calls at evenings and weekends like BT have also post office send you out the paper bill with no charge.

Also she has gone internet with a very good little company plusnet - again with happy results for a light internet user. And again this is in a non cable district.

I have talktalk ... the phone is on the anytime tariff which gives you the 24/7 phone calls at 0p per minute. The internet was until recently the 40 gig limit which I personally never get near... now it's unlimited. Speed wise it's adequate but better than I got with BT. Of course they depend on how many other users are on the pipe at the same time.

To anyone there ... do change to some other provider get away from BT .... a truly dreadful company.

That is illustrated again by the rep here offering to help complainants here...yet when they've dealt with through the regular they haven't!


Also my mum when she'd actually changed to post office phones had a cold call from BT asking how the new service was and whether she'd consider going back to them. Cheek of it.:mad:

She rightly said "it's none of you business how the new service" and "certainly NOT going back to BT":T

pjaj

Being fed up with abysmal broadband, our village has contracted with Gigaclear to install FTTP, and they are in the process of doing it now. We will get a guaranteed minimum of 10Mb and average about 60-80Mb symmetrical. More than adequate for a VoIP phone such as Vonage. So all those who subscribe can ditch BT completely.
The routing is straight into the fiber optic backbone and down to London, it doesn't go anywhere near a BT exchange.
Initially I thought that the cost would be a little bit more than BT, but with these hikes I think I'm actually going to save! The timing's about right as well, installation should be completed by the end of September.
Thanks for the tip on ditching a BT contract.

giraffe_2

I recently signed for another 12 month contract with BT after they gave me an offer I found reasonable (going from £44 per month to just under £30). Will the price rise affect me since this is a price we agreed upon?

thanks..

macman

giraffe wrote: »

I recently signed for another 12 month contract with BT after they gave me an offer I found reasonable (going from £44 per month to just under £30). Will the price rise affect me since this is a price we agreed upon?

thanks..

Yes it will, because the contract you agreed was not a fixed price one. If you read the T&C's you will see that they can vary the price at any time, and always have been able to.
What you will have agreed is a discount off the standard tariff. If that rises, so does your discounted price.
(Unless you have it in writing that the price you agreed is fixed for 12m of course).

Buzby

Your contract was for service - the tariff will always be variable, and at no time did BT claim the contract was linked to a fixed tariff - so the answer is, 'No'.