Aaargh sorry but why does this keep happening?????

kerrypn

So am i good now?

How can I stop having the same problems in a week or so?

Cant thank you enough for all the help

waddler_8

Lets get rid of that service so it doesn't cause problems. Read this carefully & let me know if you envisage any problems.

• Open Notepad
• Copy and Paste everything from the Code box into Notepad (Do Not include Code:)
  

  @echo off
  sc stop "McAfee SiteAdvisor Service"
  sc config "McAfee SiteAdvisor Service" start= disabled
  sc delete "McAfee SiteAdvisor Service"
  sc query "McAfee SiteAdvisor Service" >"%userprofile%\desktop\svc_look.txt" 2>&1
  Notepad.exe "%userprofile%\desktop\svc_look.txt"
  Del %0
  

• Make sure there are NO blank lines before @echo off
• Make sure there IS one blank line at the end of the file.
• Go to File > Save As
• Save File name as Fix.bat
• Change Save as Type to All Files and save the file to your desktop.
• Close Notepad
• Right-click Fix.bat on your Desktop and choose "Run as Administrator"
• Notepad will open. Post the contents in your next reply.
• It can also be found on your desktop, named svc_look.txt

tonyh66

with regards to the installed programs, are you using discs created by you or did they come with the computer. There are a lot of games and stuff that I would not expect to see on a fresh install

kerrypn

Waddler, i followed your instructions up to save to desktop-but there is no look.bat on the desktop-there is a new icon with a cog as a pic and "fix" under it, nothing else

kerrypn

tonyh66 wrote: »

with regards to the installed programs, are you using discs created by you or did they come with the computer. There are a lot of games and stuff that I would not expect to see on a fresh install

No discs at all tony, it was all on the pc already

waddler_8

kerrypn wrote: »

Waddler, i followed your instructions up to save to desktop-but there is no look.bat on the desktop-there is a new icon with a cog as a pic and "fix" under it, nothing else

Sorry, yes that's it - typo - right click > run as admin.

kerrypn

[SC] EnumQueryServicesStatus:OpenService FAILED 1060:
The specified service does not exist as an installed service.

waddler_8

Good. You can delete that now.

Manually install these.

25/08/2012 10:27:37, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB973688).

http://www.microsoft.com/en-us/download/details.aspx?id=13631

25/08/2012 10:26:37, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80070643: Security Update for Microsoft XML Core Services 4.0 Service Pack 2 for x64-based Systems (KB954430)

.http://www.microsoft.com/en-us/download/details.aspx?id=14623

kerrypn

On the first one waddler a screen has come up asking if i want to repair modify or remove?

And the same on the second one actually

waddler_8

It looks as though they have installed then. It wouldn't hurt to choose the Repair option.