Orange 'Free' Broadband

syco1

But to return to the subject.... I am happy today because my 1 year advance line rental from BT has been refunded - again, amazed that I got that without a bigger argument, so I am now free to transfer my line rental to Orange (YEAH SURE !!!), but I am now off to Plusnet for line rental and broadband, and will definitely leave Orange mobile as soon as my contract is up in April.
They won't miss me, but they will miss a few 1000 of us.
My family have 5 Orange PAYG phones. Four are locked to Orange and one isn't, so I am paying to replace those with other companies phones.

diamonds

Any updates from Martin re: radio coverage, can anyone tweet him for a update, he really needs to address Ofcom as a regulator since inception does not enforce its licence holders to follow UK legislation in order to keep their telecom licence & this Orange Broadband senario is just one of many his web users have experienced over last ten years, perhaps a radio show with Martin, Trading Standards, a specialist contract lawyer and Ofcom's part funder & NEW boss - Minister - The Rt Hon Maria Miller MP Secretary of State for Culture, Media and Sport and Minister for Women and Equalities.

diamonds

^It could also be argued that customers on fixed or low incomes tied into Orange contract terms cannot afford EQUALITY with access to their FREE broadband removed & thus stuck with a fixed payment to Orange now cannot afford Broadband for numerous reasons already spoke about in this thread, line rental contracts & £7.99 a month line rental deals etc paying almost double that to retain FREE broadband...how does the HONOURABLE lady forsee digital exclusion ontop of Ofcom not enforcing relevant UK legislation on mobile contracts (with the current position of Orange FREE broadband contract & the associated mobile contract tie-ins) against it licence holders.

Oh what a time to take that role ! lol, come on Martin...your the UK consumer champion, lets get to it

ioscorpio

There is already a MSE thread on here, so Martin does know!

https://forums.moneysavingexpert.com/discussion/4149929

nobby1963

Why on earth is another thread starting when this one has been going since the 19th August ?

Where is the sense in that ?

Edit - just seen the other thread started on 29th August - same applies though.

bod1467

The other one is a Comments thread related to an MSE article. So whilst it is essentially the same as this one, it is an "official" thread.

ukclarkkent

i know i could search through this thread(and i'll take a peek in a mo) but can i ask how orange has notified their customers of this change? post or email? i've asked the same question in tother thread just now. cheers.

diamonds

Believe the email your Orange broadband is linked to when set up.

Letters I think in a few cases aswell.

All incorrectly stating you no longer have a mobile contract :rollseyes:

MrMister

ukclarkkent wrote: »

i know i could search through this thread(and i'll take a peek in a mo) but can i ask how orange has notified their customers of this change? post or email? i've asked the same question in tother thread just now. cheers.

Some have had emails. I had a letter, but maybe thats because orange do not have an email address on file for me.

beelzecubz

ukclarkkent wrote: »

i know i could search through this thread(and i'll take a peek in a mo) but can i ask how orange has notified their customers of this change? post or email? i've asked the same question in tother thread just now. cheers.

Via letter, email and text.