Orange 'Free' Broadband

Eva49

moon777 wrote: »

I suspect that during the next year this will give and people will get to use BT's landlines for BB only at a fair charge (my guess £5 a month) for BB only with no home phone.

There are many campaigns over this, and this game of paying for a home phone with line rental exceeding 12 a month when a high % of people just buying the service for BB and not using the home phone.

Time will tell - but i am glad to be out of Orange and on a monthly contract with plusnet awaiting such a move.

I was unaware of those up and coming moves! Thank you!:(
I too am glad to be out the the Orange clutches!
Well pleased with Plusnet too I have to say!

moon777

Eva49 wrote: »

I was unaware of those up and coming moves! Thank you!
I too am glad to be out the the Orange clutches!

Not definite moves - but many campaigns and govt have discussed.

Will_B_Back

May I suggest that having gone through the sequence of events posted by Eva,Nick and others, that we should keep safe our Ofcom complaint Numbers and other records
When the Legal Pirhanas have finished stripping the PPI & Mis-sold Solar Panel carcasses, they may catch the scent of orange blood.
Some may be circling already.

welly414

If you would like a giggle at EE go to their Facebook page. Sorry but as a new user I cannot post the link.

Looking at most of the comments on there it looks like they will not be gaining many new customers to make up for the ones they will be losing over the 'Free for Life' BB offer.

neil9313

moon777 wrote: »

Which makes it all the more surprising to me that so many are handing over landlines, and surprising that so many are happy to stay with Orange if they get the free BB for length of upgrade.

I dont understand why most dont move their BB then follow eva49 process to get out of their mobile contracts penalty free. Still each to their own! Lucky orange getting to 'keep' all these customers!

Well if you have a good deal with Orange then there is no point leaving. Every case is different :beer:

Plus you can leave after a year, the landline is only resold by BT so not alot of difference TBH

diamonds

Eva49 wrote: »

Are you saying that Ofcom have made the ruling that standalone BB is not to be allowed? - Or have I misinterpreted that?

Indeed they did.

smiffyrst

hi, recieved this from ofcom this afternoon after contacting them yesterday. decided to go down the same route as other now as ive had no luck with calling orange



DearMr Smith



Thankyou for your web submission of 22 October 2012.



In terms ofour role, Ofcom is aware that some Orange customers have been affected byOrange’s decision to withdraw its free broadband product and, in some cases,have complained to us that they only renewed their mobile contract on theunderstanding and agreement that they would retain their free broadband servicefor the duration of the contract. We have been actively engaging with Orange onthis issue to fully understand what happened.



Asa result of our engagement with Orange, we are encouraging any Orange customersto contact theme directly to resolve their concerns if they believe they havebeen affected in this regard. Please contact them on 0800 294 4747 todiscuss the options that they can offer you to resolve your issue. We areexpecting Orange to deal sympathetically with these customer queries, includingproviding information about access to Alternative Dispute Resolution (ADR) ifcustomers remain dissatisfied with the way in which Orange have handled thecomplaint.



Ihope the above information proves useful and I can confirm I have registeredyour complaint here at Ofcom.



Yourssincerely

diamonds

welly414 wrote: »

If you would like a giggle at EE go to their Facebook page. Sorry but as a new user I cannot post the link.

Looking at most of the comments on there it looks like they will not be gaining many new customers to make up for the ones they will be losing over the 'Free for Life' BB offer.

https://www.facebook.com/pages/Everything-Everywhere/109740979068545

This one ? You think they put up the new logo !

welly414

This one ? You think they put up the new logo ![/QUOTE]

Thats not the one. I have tried to send you it via PM but it says your limit has been exeeded.

Its w w w. facebook.com/?ref=logo#!/ee

Upsetting more people by the minute

diamonds

You can all fill this out & for Orange Helpers on Facebook

http://live.fborange.muk.pokedev.net/orangeHelpersForm/#