Free at last :)

sharalee99

penrhyn wrote: »

So you didn't call up to cancel, you were in reality looking for a retentions deal.

I actually did intend to cancel. My point is, after being a customer for more than 15 years, they didn't seem bothered that I was leaving. Their loss I think, not mine

[Deleted User]

sharalee99 wrote: »

My point is, after being a customer for more than 15 years, they didn't seem bothered that I was leaving.

Just depends on the operator, I guess. If I spent 8 hours a day listening to people claiming they wanted to leave I'd probably not sound too bothered either!

Did you expect them to beg you to stay?

sharalee99

Moneyineptitude wrote: »

Just depends on the operator, I guess. If I spent 8 hours a day listening to people claiming they wanted to leave I'd probably not sound too bothered either!

Did you expect them to beg you to stay?

No, I didn't.

poppasmurf_bewdley

Moneyineptitude wrote: »

Just depends on the operator, I guess. If I spent 8 hours a day listening to people claiming they wanted to leave I'd probably not sound too bothered either!

Did you expect them to beg you to stay?

I would have expected them to have done everything possible to retain you as a customer. They did for me and I'm now on my third half price for a year offer on Sky World plus HD.

You will undoubtedly get an offer very shortly.

[Deleted User]

poppasmurf_bewdley wrote: »

I would have expected them to have done everything possible to retain you as a customer. They did for me and I'm now on my third half price for a year offer on Sky World plus HD.

You will undoubtedly get an offer very shortly.

Depends how often the OP has threatened to cancel and also the manner in which she did so. I cancelled Sky a few years ago and was quite clear in my statements that I wouldn't be swayed by "offers". I was allowed to cancel without any more quibble.
(I did get postal offers for months afterwards, however)

opowell

aneres wrote: »

You can get most tv series on here

http://www.free-tv-video-online.me/internet/

1jim wrote: »

Is that legal?

No, not legal, although relatively common.

sharalee99

Moneyineptitude wrote: »

Depends how often the OP has threatened to cancel and also the manner in which she did so.

Never and quite politely, thank you. Why would I "threaten" anything?

[Deleted User]

sharalee99 wrote: »

Why would I "threaten" anything?

To get a discount, I assume? This is the Money-saving site!:D

sharalee99

Not my style TBH. I didn't phone to get a discount. I phoned to cancel, which I did.
My point was, that after being a customer for so long, I thought they might have tried to offer me something as an incentive to stay. They didn't, and that's ok, because I would still have cancelled anyway.
No wonder they didn't offer me anything, if other folk are behaving in that way!

Katarina187

I still use my SKY HD subscription. I dont know why though. All the entertainment channels are just showing films and shows which ive seen a thousand times before.