We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
MSE News: Yodel boss: No apology for delays but 'deliveries getting better'
Comments
-
In 2012 MSE reported on their discussion with Yodel:
"From this autumn all calls to our contact centre will be free from a landline and our customer service can also be contacted by email and social media. You can also track your parcels online or contact the sender for advice."
Now you have to ring an 0844 number. Tracking online just tells you the parcel is out for delivery on that day, no idea what time it might arrive, which can be up to 9pm.
Then use a supplier that uses DPD.
DPD invested in the software to provide near real time tracking via its predict software.
However it costs more to use them0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 352K Banking & Borrowing
- 253.5K Reduce Debt & Boost Income
- 454.2K Spending & Discounts
- 245K Work, Benefits & Business
- 600.6K Mortgages, Homes & Bills
- 177.4K Life & Family
- 258.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards