New Lloyds Vantage current account

missile

chris1 wrote: »

Nationwide or NatWest?

Care to elaborate?

Read the posts, we were discussing Nationwide.

chris1

missile wrote: »

If and when you try to close a NW account, I hope you don't have as much hassle as I did. It was a nightmare

Care to elaborate on your nightmare, in case it helps someone else?

missile

No...........

kar999

Gromitt wrote: »

So I take it that your no longer closing your account and moving your money elsewhere, like you stated in a previous post?

That was me as well.... see my seperate thread about charging some customers for Gold accounts but not others. Mrs Kar's latest experience just reinforces their woeful incompetance and lack of knowledgable customer service.

I did move a significant amount of my funds and downgraded from Gold to Classic. I now have free travel insurance from Nationwide.

I would have moved everything but wanted to milk their 4% Vanatge offer... though even getting that right for Mrs KAR has become painful.

blindman

Gers wrote: »

I've just online and opened a second Classic account and the option box said to tick if I wanted a debit card! I suppose it's easy to mistake as the other two boxes underneath require a tick to confirm things.

Done and dusted in under 5 minutes - first one took about half an hour with all the questions (yep, a set script to check if the product was correct for me).

As I understand things from here I can now open another Tesco Online Saver too? That just means finding something else for the second DD.

An update about having a debit card.

TSB's anal Interent security suspended my account as I made two transactions to the same account in less than 10 minutes.

I rang up their IT security bods to get it unlocked and they WOULDN'T as I did not have a debit card-They use some info from it as a security check.

I have just had to order three more (I cut the last lot up as I didn't think I needed them)

BTW
Their security is the most anal I've ever come across.
Phone calls to me to confirm I'm paying someone, also to check my work PC is legit and so on.

Gromitt

blindman wrote: »

TSB's anal Interent security suspended my account as I made two transactions to the same account in less than 10 minutes.

What it an account you just setup? If it was, then that can happen. Its a fraud prevention measure. You wouldn't want someone setting up a new payee and transferring the entire contents of your account over.

blindman wrote: »

I rang up their IT security bods to get it unlocked and they WOULDN'T as I did not have a debit card-They use some info from it as a security check.

Only if you have one. If you never got one, they don't need it, apparently. I have one for my first account, asked them not to send me one for the other two. One card is fine.

blindman wrote: »

Their security is the most anal I've ever come across. Phone calls to me to confirm I'm paying someone, also to check my work PC is legit and so on.

I wouldn't say it was anal, its better than a card reader as I always have my phone with me, and then only phone when you setup a new payee and rarely there after. I personally prefer them to contact me if someone has managed to login to my account and is trying to setup a new payee.

Hominu

I'd leave the DDs active, just don't issue an instruction to collect from them. Mine are only for £1 each, so easier to just leave them active and in 12 months I get a £24 bonus!

missile

MoneyInTheBank wrote: »

Hi all,

Would anybody happen to know if I can now cancel the 2 DD's that I set up in October to ensure I was eligible for the 4%? As I don't want to cancel them only to find it means I would be downgraded to the standard 3%.

Thanks

I am pretty sure you could cancel, but why take the risk?
You do not need to have active DD. Rather than cancel, I would suggest you edit the DD to zero withdrawal but still leave it live.

DragonQ

blindman wrote: »

An update about having a debit card.

TSB's anal Interent security suspended my account as I made two transactions to the same account in less than 10 minutes.

I rang up their IT security bods to get it unlocked and they WOULDN'T as I did not have a debit card-They use some info from it as a security check.

I have just had to order three more (I cut the last lot up as I didn't think I needed them)

BTW
Their security is the most anal I've ever come across.
Phone calls to me to confirm I'm paying someone, also to check my work PC is legit and so on.

Probably depends how long you've been with them. My first major purchase using the debit card on my Student Account (£500+) resulted in them calling me to confirm it wasn't fraudulent. However, in the last year or so I've had 2 sets of fraudulent activities on my cards and neither was stopped by them. In fact, they didn't even contact me about them - always check statements carefully!

chaotic_j

Hi,

Does anyone know please whether internal transfers i.e. £1000 from Vantage 1 to Vantage 2, then £1000 from Vantage 2 to Vantage 3, qualifies for the £1000 that must be paid into each account each month to receive the 4% rate?

Thanks in advance!