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eBay buyers not paying ??

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  • RFW
    RFW Posts: 10,430 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I'm getting an increasing amount of buyers not paying.

    Is there a nice way of giving them a nudge with opening a NPB as i've had a few who've got quite nasty that i have had the nerve to do that.

    I
    Message them or even call them before hand. I tend to politely explain that we have incurred costs and if we don't get paid soon we will have to reclaim them from Ebay. A lot of non payers don't realise that the buyer has to pay fees unless they file an NPB.
    .
  • prowla wrote: »
    Seriously - you open a dispute after 4 days???

    If a seller did that to me, I would deliberately take as long as I could to pay and/or would not at all.

    I would suggest that 10 days is more suitable; the person could have gone away or whatever and not been able to pay, or had just plain been busy.

    I recently sold a PC and the buyer took a while to pay, but they did.

    4 days is long enough. If you go to a shop you pay before walking out with the item - if you buy my item from my Ebay shop you are preventing anyone else from buying it, and in the meantime I have paid my Ebay fees.
    It takes no time at all to pay - if you can take the time to bid or click on 'buy it now' then surely you can find the time to pay!!
    I am busy too but I find the time to send the items out to my buyers on time.
    If a buyer sends me a message asking to pay later then I would say yes but if there is no contact then I too open a NPB on day 4.
  • I'm getting an increasing amount of buyers not paying.

    Is there a nice way of giving them a nudge with opening a NPB as i've had a few who've got quite nasty that i have had the nerve to do that.

    I

    I send a 2nd invoice before opening a NPB with a note asking whether they want to cancel the transaction or go ahead with it still.
    I have not as yet had any retaliation (as in feedback or stars) from someone I have opened a case against, but if I did I would be straight on the phone to Ebay CS to have them removed!
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