Argos Sent Me a PS3 - What to do?

clarkeyi

I agree with Lewt. They made the mistake. Why go out your way to tell them. Not your problem it is theirs end of story. How can it be theft if their ordering system is probably controlled by a spotty 17yr old part time worker

Channard

I would send them an email about it, with a return/sent receipt to make sure they've got it. If, like most companies, they don't give a monkeys about replying to email they'll just delete it, but you could consider that notice. Given how few companies have actually replied to any emails I've sent it seems like the norm.

blinko

congrats on your new ps3

Lakeuk

What mpython said in post 2 is the right to do, if you don't then it can be classed as theft

tentickles666

bartsimpson wrote: »

Firstly I think the OP is a complete a***hole for buying 2 in the hope of selling them on ebay - this type of behaviour made lots of Wii-less kids very upset last Xmas.

I'm so glad the PS3 launch has flopped so these people will be unable to sell their consoles on for the RRP.

Secondly, if it was me I would sit on it for 2 months, then if they've not contacted you then sell it/use it.

If they do subsequently contact you, tell them you sent them a letter at the time asking them what they want to do about it, but the letter must have been lost in the post. DONT go wasting your money clearing up their mistake by ringing their 0870 numbers

couldnt agree more lol apart from the sit on it bit. call argos tell them to come get it. end of

mobilejo

clarkeyi wrote: »

I agree with Lewt. They made the mistake. Why go out your way to tell them. Not your problem it is theirs end of story. How can it be theft if their ordering system is probably controlled by a spotty 17yr old part time worker

That's one of the daftest things I've ever heard! It will be his problem if they decide to get him done for theft. You may see it as "their mstake", but the law doesn't!

Criminal records & CCJ's could easily arise from tlistening to your advice mate.

sarah_skint

when it was delivered did you sign for it? As a signature is binding for accepting the goods, defo not taking any sides just reading through but couldn't see an answer to this question!

kit

Argos have done this to a fair few people it seems. Wonder how many people will be honest and tell them?!

playman

It is not theft.

You can keep it by law.

Although you have ordered it originally, you later-on have cancelled it. This means the contract between you and Argos came to an end.

After that they have chosen to send you some unsolicited goods, the goods that you have not requested. The law states you have to return them only if they ask for it. And you are not expected to pay anything.

IT IS ILLEGAL TO ASK FOR UNSOLICITED GOODS AFTER 6 MONTHS and any such attempt should be reported to the Trading Standards.

So use it for 6 months with a thought that you may have to give it back, but if they do not ask for it - it’s yours.

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The Law stuff:
Unsolicited Items

Under the Unsolicited Goods and Services Act 1971, (as amended) it is an offence to demand payment for goods known to be unsolicited, in other words, they were sent to a person without any prior request made by them or on their behalf.


Someone who receives goods in these circumstances may retain them as an unconditional gift, and does not have to pay for or return any unwanted goods. Anyone who receives a demand for payment for unsolicited goods should report the matter to their local Trading Standards Department.

However, in the case of unsolicited goods received before 1 November 2000, the recipient is required to give notice to the sender to collect them within 30 days, or otherwise to wait for 6 months, before being able to treat the goods as their own property.

http://www.dti.gov.uk/consumers/buying-selling/unsolicited/index.html

mpython

Playman, please go back & read the thread, its not unsolicted goods as it was originally ordered by OP, though cancelled, if they use it, they obviously wanted it.