shop accident. am i right to be cross?

rollnchips

I think you need to start adopting a more mature attitude.

delain

What, because I had an anonymous online vent after apologizing politely and paying for said item?

[Deleted User]

rollnchips wrote: »

At 2 we were aware on how to behave in shops, don't underestimate Children.

Can you remember being 2, cos I can't?

Anyway I can see both sides, but think the OP handled the situation well. If my child deliberately picked up an item and damaged it through touching, I would expect to pay, but outside a shop walking past, i'm not sure, a bit mixed really as I can see both sides.

I am surprised at the shop's reaction though.

Things get dropped in supermarkets all the time and we dont expect people to pay.

suki1001

rollnchips wrote: »

I think you need to start adopting a more mature attitude.

And I think you need to start adopting a less Daily Mail Attitude.

The child wasn't running riot, she/he just brushed against something. A child's co-ordination isn't fully developed until a lot later in life.

The child is probably well aware they shouldn't touch things, but a slip of concentration or misjudgement is a different matter. I'm certain if the child had really of been messing about causing the item to break the op would have been only too happy to re-emburse the shop, but I think it was stupidity on the part of the retailer. Any number of people could has misjudged how flimsy the display was. A partially sighted person for example.

gingin_2

delain wrote: »

What, because I had an anonymous online vent after apologizing politely and paying for said item?

I wouldn't rise to it Delain. If you're irresponsible then goodness knows what that says about the rest of us.

rollnchips

suki1001 wrote: »

And I think you need to start adopting a less Daily Mail Attitude.

The child wasn't running riot, she/he just brushed against something. A child's co-ordination isn't fully developed until a lot later in life.

The child is probably well aware they shouldn't touch things, but a slip of concentration or misjudgement is a different matter. I'm certain if the child had really of been messing about causing the item to break the op would have been only too happy to re-emburse the shop, but I think it was stupidity on the part of the retailer. Any number of people could has misjudged how flimsy the display was. A partially sighted person for example.

How do I have a Daily Mail attitude? I don't even read it.

This thread shows that the Op resented paying, why? Your child broke something there is nothing to even think about. You apologise on behalf of your childs mistake and pay for their loss.

gingin_2

rollnchips wrote: »

How do I have a Daily Mail attitude? I don't even read it.

This thread shows that the Op resented paying, why? Your child broke something there is nothing to even think about. You apologise on behalf of your childs mistake and pay for their loss.

Rollnchips are you DylanO who was PPrd? I have agreed with some of their sentiments before but I think you are being unreasonable here. I thought above is exactly what Delain did?

Poppy9

I wouldn't expect to pay unless my child had picked up the item. The shop chose to display fragile items in a pedestrian area so they take the risk and I would hope they had a risk assessment to show that they were not danger to the public.

prowla

I would not have paid and I would have politely pointed out that they had put up an unsafe display that was an accident waiting to happen and reminded them that they have a duty of care to the public whom they invite into their shop.

suki1001

rollnchips wrote: »

How do I have a Daily Mail attitude? I don't even read it.

This thread shows that the Op resented paying, why? Your child broke something there is nothing to even think about. You apologise on behalf of your childs mistake and pay for their loss.

You don't have to read it, you just do believe me! Your responses to the op could read straight from the Daily Mail comments sections (I have to look at it for my job alas).

I really hope you are not a health and safety executive, that's all I can say.