MAJOR help needed... typical LA

BASFORDLAD

OP-sounds a good email to me

Jellybean_Jo

marliepanda wrote: »

Its the fact they aren't responding thats annoying me. I know I probably should just leave it but then I'll be in a right state all night 4pm gives them (there are 2 involved) over an hour to respond to my emails, which up to now have been instantaneous.

I think that's completely understandable. And I think your email is fine; I would send it. I think it makes it clear that you have done your research, and you know what you're talking about. Perhaps the 4pm deadline might come across a bit strong, but I would still send it.

marliepanda

Out,_Vile_Jelly wrote: »

I sincerely believe that the agents have no intention of pursuing such an extreme and ridiculous course of action. Think about the expense, hassle and potential consequences of breaking into a property in such a manner in front of a client. However, it costs nothing to email a theatening message or talk bullsh1t down a phone.

They use vaguely legal-sounding phrases and stern deadlines as this is usually sufficient to intimidate people. Remember they have no forml training or qualifications and there is no requirement for them to have any knowledge of housing law. Letting agents are 90% guff & bluster, 5% smarm and 5% cheap suit (plus an extra 10% admin fee).

Please try not to stress too much- they are waiting for you to blink first.

Im blinking! Blinking a lot! But trying to stay tough... Worried about my bond now (especially as the last viewers came in the rain and didnt take their shoes off = mucky marks on my bedroom carpet! :mad: )

Luckily though I believe it is an independent arbitrator that does the checkout...

Blackpool_Saver

I would send it but change spoke to spoken, seriously. They are a disgrace, ARLA is a joke as well. I was harrassed by an ARLA agent myself.

marliepanda

Jellybean_Jo wrote: »

I think that's completely understandable. And I think your email is fine; I would send it. I think it makes it clear that you have done your research, and you know what you're talking about. Perhaps the 4pm deadline might come across a bit strong, but I would still send it.

I put 4pm as if they DO decide to back down and rearrange as suggested, it gives a bit of wiggle room this afternoon to exchange emails.

Pfft I imagine I won't hear from them.

RAS

marliepanda wrote: »

Im blinking! Blinking a lot! But trying to stay tough... Worried about my bond now (especially as the last viewers came in the rain and didnt take their shoes off = mucky marks on my bedroom carpet!

They want you to phone so that they can haress you without there being any evidence.

So they want you to stew until you crack. It is essential that you let this all roll over you.

Do you have the contact details for the local Tenancy Relations Officer at the Council? Give them a ring and let them see the e-mail.

And make sure that if there are any further letter regarding this, you get in writing your unhappiness at the behaviour of a previous viewer and the damage he caused.

marliepanda

Blackpool_Saver wrote: »

I would send it but change spoke to spoken, seriously. They are a disgrace, ARLA is a joke as well. I was harrassed by an ARLA agent myself.

Must say all of the testimonies say they were 'professional but did not reach the conclusion the complainant hoped'

I imagine thats letting the LA's get away with things....

marliepanda

RAS wrote: »

They want you to phone so that they can haress you without there being any evidence.

So they want you to stew until you crack. It is essential that you let this all roll over you.

Do you have the contact details for the local Tenancy Relations Officer at the Council? Give them a ring and let them see the e-mail.

And make sure that if there are any further letter regarding this, you get in writing your unhappiness at the behaviour of a previous viewer and the damage he caused.

I did phone them to speak to them as I know email can be difficult to gauge tone, but they refused to speak to me over the phone but did say their 'opinion differed' over whether it was harassment or not and that they had given me ample opportunity to allow them in. (cos 5 viewings in the last 4 and a half months isnt enough, and thats the only viewings there have been.... too spensive!)

I will google the TRO council person.

marliepanda

RAS wrote: »

Do you have the contact details for the local Tenancy Relations Officer at the Council? Give them a ring and let them see the e-mail.

I cant seem to find one for my area.

FireWyrm

Dont sweat it. They wouldnt dare force entry and if they did, call the police. Your bond is your money, you have every right to it's return and if they do decide to be total B***ds and keep it just out of spite, I would take them straight to arbitration with chapter and verse. I'd be calling the papers, watchdog, the milkman and anyone else I could think of to report their abominable behaviour. You hold ALL the cards and you are ABSOLUTELY in the right. You have NOT acted unreasonably and just you stand your ground.